Windows 8 and 8.1 Forums


Windows firewall error 0x6D9 and 13

  1. #11


    Posts : 38
    Windows 8.1


    Quote Originally Posted by Borg 386 View Post
    The Refresh option will reset the firewall. But the repair is probably the one to try 1st.

    Once you get everything sorted, it would be a good idea to keep a system image handy. Put it on an external drive & make images on a scheduled basis. Keep 2 or 3 older ones in case you inadvertently make one with a virus/malware one it, that way you have something to fall back on. Next time this happens, you just use the system image to restore your PC.

    System Image - Create in Windows 8

    System Image Recovery - Restore Image on Computer in Windows 8

    Hopefully one of the tutorials above helps you get your system back in good running shape, however, there are times that corruption goes beyond a certain point & a clean install is the only way to fully restore it.

    Just curious, have you run TDSSKiller to rule out the possibility of a rootkit?

    TDSSKiller Download

    When running TDSSKiller, launch the program, click on the blue text "Change Parameters" & check the box marked "Detect TDLFS File system." Click OK & then run the scan.
    If I'm going to lose all the 3rd part applications, there isn't so much to do more than a back-up of my data in documents. So I am considering formatting and reinstalling again. Then my question is: I have an asus pc but I don't have their copy of windows. How should I format without an original copy? Any help?

    Anyway the advice of keeping everything as you said it's very nice and professional, I'll give it a try

    About the program, I've run it and there is something, but I don't think that's anything too bad
    Click image for larger version

      My System SpecsSystem Spec

  2. #12


    By default anything listed as "suspicious" isn't deleted. You'll have to investigate that to see if it is a malicious file or not. Just looking at it, I would say probably not.

    You can d/l a copy of Win 8 or 8.1, here is the tutorial.

    Windows 8 and Windows 8.1 ISO - Download or Create

    Create Bootable USB or DVD with Windows 8 ISO

    Clean Install - Windows 8

    If you purchased Windows 8/8.1 and have a "retail" Windows 8/8.1 product key, then this tutorial will show you how to create or download an upgrade Windows 8 ISO or full Windows 8.1 Update ISO file.

    You must be signed in as an administrator to be able to do the steps in this tutorial.

    You will need to have your Windows 8 or 8.1 product key number from your retail box package OR online order information in the confirmation email for your purchase.

    For example, if you purchased Windows 8 or 8.1 online using the "Windows 8/8.1 Upgrade Assistant".
    The other option is, if your PC has a recovery partition, you can use that to restore it to factory specs like when it came out of the box. They are all different so you'll have to Google your make/model to see the process involved in doing that.
      My System SpecsSystem Spec

  3. #13


    Posts : 38
    Windows 8.1


    Quote Originally Posted by Borg 386 View Post
    By default anything listed as "suspicious" isn't deleted. You'll have to investigate that to see if it is a malicious file or not. Just looking at it, I would say probably not.

    You can d/l a copy of Win 8 or 8.1, here is the tutorial.

    Windows 8 and Windows 8.1 ISO - Download or Create

    Create Bootable USB or DVD with Windows 8 ISO

    Clean Install - Windows 8

    If you purchased Windows 8/8.1 and have a "retail" Windows 8/8.1 product key, then this tutorial will show you how to create or download an upgrade Windows 8 ISO or full Windows 8.1 Update ISO file.

    You must be signed in as an administrator to be able to do the steps in this tutorial.

    You will need to have your Windows 8 or 8.1 product key number from your retail box package OR online order information in the confirmation email for your purchase.

    For example, if you purchased Windows 8 or 8.1 online using the "Windows 8/8.1 Upgrade Assistant".
    The other option is, if your PC has a recovery partition, you can use that to restore it to factory specs like when it came out of the box. They are all different so you'll have to Google your make/model to see the process involved in doing that.
    I think that I have the recovery partition, if yes all I need to is it just doing this factory reset (same we do on Android?)?
      My System SpecsSystem Spec

  4. #14


    You'll have to go to your manufacturers site to find the exact procedure. Sometimes, you just need to hit one of the F buttons while booting to go into recovery mode, other times they send a bootable recovery CD that you use. If you have a recovery partition present, then it's more then likely hitting something like F12 during the boot screen to go into the recovery options..
      My System SpecsSystem Spec

  5. #15


    Posts : 38
    Windows 8.1


    Quote Originally Posted by Borg 386 View Post
    You'll have to go to your manufacturers site to find the exact procedure. Sometimes, you just need to hit one of the F buttons while booting to go into recovery mode, other times they send a bootable recovery CD that you use. If you have a recovery partition present, then it's more then likely hitting something like F12 during the boot screen to go into the recovery options..
    Thanks a lot for your patience. I'll try to figure out which is the better solution for me.
    But for now I have to concentrate on exams that are coming XD

    Thanks to the great community behind this amazing forum.
      My System SpecsSystem Spec

  6. #16


    Oh yeah, midterms are coming up aren't they? Wish you lots of luck on the tests. I always tried to take as many online, go at your own pace classes as I could so I could knock out the assignments ASAP & then I could concentrate on the testing part. Most of the time by mid terms I had all the homework done for the entire semester (that's my ADHD though, but it was nice to get them out of the way)

    I hope you get things sorted out & everything is up & running well soon. Let us know if you need any help on anything, the tutorial section here has many, many useful bits of information on many items, give that a browse sometime. Have a good weekend.
      My System SpecsSystem Spec

  7. #17


    Posts : 38
    Windows 8.1


    Quote Originally Posted by Borg 386 View Post
    Oh yeah, midterms are coming up aren't they? Wish you lots of luck on the tests. I always tried to take as many online, go at your own pace classes as I could so I could knock out the assignments ASAP & then I could concentrate on the testing part. Most of the time by mid terms I had all the homework done for the entire semester (that's my ADHD though, but it was nice to get them out of the way)

    I hope you get things sorted out & everything is up & running well soon. Let us know if you need any help on anything, the tutorial section here has many, many useful bits of information on many items, give that a browse sometime. Have a good weekend.
    At the moment I'm struggling with the implementation of neural networks for a course in Ai. The hand-in is getting close so I need to concentrate more on that before working on this bad machine that's not behaving very well.

    Thanks again for the big help!
      My System SpecsSystem Spec

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Windows firewall error 0x6D9 and 13
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