Windows 8 and 8.1 Forums


Tech Support Phone Scam

  1. #21


    Posts : 2
    windows xp


    I already reported the call to Callercenter.com and shared the phone number to warn others. I also submitted a complaint to the FTC. Now my only problem is, what if that caller stole my info?

      My System SpecsSystem Spec

  2. #22


    Posts : 1,720
    Windows 8.1 Pro


    First:
    @ lizziefaust: you need to change all your emails and passwords everywhere!

    Second:
    @ jackdup: I'm wondering if 'Kickstart' from SurfRight might help.

    HitmanPro.Kickstart - Anti ransomware, politievirus, bundestrojaner, Reveton, BKA, GVU - SurfRight

    Third:
    (I would love to get another one of those calls; those savvy enough to waste an hour of their time could save a dozen unsuspecting, innocent users!)
      My System SpecsSystem Spec

  3. #23


    Germany/Florida
    Posts : 4,514
    Vista and Win7


    Quote Originally Posted by lizziefaust View Post
    Glad I found this page! I have the same question. Got a call from Windows before and the caller asked me to download the teamviewer app, which I did. I gave him the username and password and I saw the cursor on my screen move on it's own. I was suspicious so I hung up. Now, I'm wondering if he was able to copy information that was on my computer. I got usernames and passwords to my online banking accounts saved there.
    That was not a very swift move. I assume you learned your lesson. I would change all passwords asap.
      My System SpecsSystem Spec

  4. #24


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by lizziefaust View Post
    Glad I found this page! I have the same question. Got a call from Windows before and the caller asked me to download the teamviewer app, which I did. I gave him the username and password and I saw the cursor on my screen move on it's own. I was suspicious so I hung up. Now, I'm wondering if he was able to copy information that was on my computer. I got usernames and passwords to my online banking accounts saved there.
    hanging up will not stop them ,they still have access to your computer as long as you are on line ,get rid of the teamviewer app ,and they change all you passwords ,and maybe have the computer checked by a tech
      My System SpecsSystem Spec

  5. #25


    This is what is presented when you turn on the computer before it even starts loading Windows.


      My System SpecsSystem Spec

  6. #26


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by jackdup View Post
    This is what is presented when you turn on the computer before it even starts loading Windows.


    the regular password removal tools will not get rid of that.
    you might get rid of that by running a bootable antivirus cd or usb ,
    info and choices found here ,I have had success in the past using these type of scans to get into a non working computer ,good luck
    How to Use An Antivirus Boot Disc or USB Drive to Ensure Your Computer is Clean
      My System SpecsSystem Spec

  7. #27


    Posts : 1,720
    Windows 8.1 Pro


    Just got off the phone with a 'Scammer', believe it or not! I tried to waste an hour and a half of their time but had to hang up, I couldn't take it anymore!
    Man, those characters aren't too swift, persistent, but not too swift!
    Anyways, I recorded the whole thing and hope to make an informative, edited video of the ordeal.
    (It could also be mildly entertaining as well!)
      My System SpecsSystem Spec

  8. #28


    Posts : 2,627
    win8.1.1 enterprise


    Quote Originally Posted by Edwin View Post
    Just got off the phone with a 'Scammer', believe it or not! I tried to waste an hour and a half of their time but had to hang up, I couldn't take it anymore!
    Man, those characters aren't too swift, persistent, but not too swift!
    Anyways, I recorded the whole thing and hope to make an informative, edited video of the ordeal.
    (It could also be mildly entertaining as well!)
    lol, my wife strung them along one night for quite awhile ,saying things like ,oh my gosh girl how did you know ,I am have a hell of a time with it, let me turn it on ,and saying dame things is so slow , ok it up and running slowly,what to we do now ect ect ,then finally gave here a ear full of not very nice names .
      My System SpecsSystem Spec

  9. #29


    Posts : 1,720
    Windows 8.1 Pro


    Quote Originally Posted by caperjack View Post
    lol, my wife strung them along one night for quite awhile ,saying things like ,oh my gosh girl how did you know ,I am have a hell of a time with it, let me turn it on ,and saying dame things is so slow , ok it up and running slowly,what to we do now ect ect ,then finally gave here a ear full of not very nice names .
    LOL! That's a hoot!

    I had a comical time with this one, playing the naive, gullible dummy. With every instruction I just kept telling him "This folder requires Administrative Privileges, Access denied" or "Web page not available, please try again", then got the reply, (in the usual East Indian accent, not to be stereotypical), "Ohhh, your computer is badly infected, follow my steps and I will help you"!
    This went on for about an hour and a quarter!

    It was so bad I almost felt embarrassed for the man!
    Last edited by Edwin; 10 Sep 2014 at 20:26.
      My System SpecsSystem Spec

  10. #30


    Quote Originally Posted by jackdup View Post
    This is what is presented when you turn on the computer before it even starts loading Windows.


    Try this:
    Download Kaspersky WindowsUnlocker - MajorGeeks
      My System SpecsSystem Spec

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