Windows 8 and 8.1 Forums


BitLocker - Password is known but unable to decrypt

  1. #1


    Posts : 2
    Windows 8.1 Pro

    BitLocker - Password is known but unable to decrypt


    I have BitLocker enabled on a laptop's boot/OS drive. It has worked well for almost a year but it hung when shutting down the other day and I had to press and hold the power button for 4 seconds to power it off. Now when I power it back on, it asks for the password as normal but then it starts in recovery mode and asks for the recovery key as well. Unfortunately I do not have the recovery key.

    I know that the password I am entering is correct because it rejects any other password (as would be expected) and only prompts for the recovery key when I enter the correct password.

    Am I going to be able to recover my data without this recovery key it is asking for?

    Thanks

      My System SpecsSystem Spec

  2. #2


    Posts : 22,584
    64-bit Windows 10


    Hello Dave, and welcome to Eight Forums.

    Normally, you should be able to do this below to unlock the BitLocker drive with the password.
    Since you are unable to, and do not have the BitLocker recovery key, then you might see if you may be able to use this below to unlock and recovery the drive. It will require using another hard drive at least the same size to save the contents from your drive to though.

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1 Pro


    Thank you. The recovery tool worked. I had actually tried it already and it was rejecting the password but a second attempt (I think following a reboot) worked fine. Thanks again.
      My System SpecsSystem Spec

  4. #4


    Posts : 22,584
    64-bit Windows 10


    Great news.
      My System SpecsSystem Spec

BitLocker - Password is known but unable to decrypt
Related Threads
Just installed Windows 8.1 Pro OEM and can not find BitLocker. Tried searching, tried control panel, tried tutorials for BitLocker, just doesn't seem to be available.
Unable to put a password to log in for some sites like facebook,... I can post my users name but when i go to the password i try to type the password but nothing happens. So i must copy the password in word and then paste it., then i can log in. What can i do? Internet explorer 11 and windows...
Unable to activate bitlocker in System Security
Hi, just bought a new laptop, upgraded to W8-pro and tried to get bitlocker to work unsuccessfully. There is no TPM chip so I followed the instructions to enable additional authentification, set a password and rebooted as required. On restart, item 16 on the instructions...
Hello there So I'm experiencing strange BitLocker behaviour. I have this PC at work. Clean Windows 8 x64 installation, 3 HDD (AHCI), no SSD. After I set up BitLocker to encrypt "C" partition, it gave me pop-up window, that I should restart PC to test the BitLocker loader. So I clicked Yes....
How to Change or Reset the BitLocker Password of a Drive in Windows 8 In Windows 8, administrative privileges are still required to configure BitLocker, however standard users are allowed to change the BitLocker PIN or password for the operating system volume or the BitLocker password for...
How to Allow or Prevent Standard Users from Changing BitLocker Password or Pin in Windows 8 In Windows 8, administrative privileges are still required to configure BitLocker, however standard users are allowed to change the BitLocker PIN or password for the operating system volume or the...
Hello, I use Win8 PRO and BitLocker to encrypt my system drive. My notebook hasn't TPM module, so I changed group rules and allow to use BitLocker without TPM. I enabled BitLocker, write key backup to flash drive and use PIN to unlock BitLocker. Everything works fine except one think... when...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook