My friend's computer started getting multiple pop-ups like "Your video player is out of date...." so I restored it using the Windows Image I had created shortly after he bought it. But it almost immediately started getting the popups again.
Is it possible that the infection persisted through the image restore? Does a Windows image restoration recover the master boot record too, or could a virus/rootkit have remained in there?
His hard drive is partitioned into C: (system) and E: (data files). The image was only for the C: drive and most likely the system reserved partition.
I did scan the E: drive with Norton, found nothing there.
Thanks
Is it possible that the infection persisted through the image restore? Does a Windows image restoration recover the master boot record too, or could a virus/rootkit have remained in there?
His hard drive is partitioned into C: (system) and E: (data files). The image was only for the C: drive and most likely the system reserved partition.
I did scan the E: drive with Norton, found nothing there.
Thanks
My Computer
System One
-
- OS
- Windows 8 Pro