Windows 8 and 8.1 Forums

How to correctly uninstall a preintalled antivirus program

  1. #1

    Posts : 149
    Windows 7 Home Premium on 2 Windows 8.1 on 1

    How to correctly uninstall a preintalled antivirus program

    Background: Laptop with Windows 8 preinstalled. Removed preinstalled McAfee trial version (never officially activated it but it works out of the box) using MCPR.exe. Updated to Win 8.1 and used Windows Defender with no issues.

    At some point I attempted a System Restore and got error 0x80070005 which says it could not complete due to a problem with an antivirus program (or something like that, I'm sure you are aware of the error). I have to assume it was somehow related to McAfee as no other AV had been installed, other than Defender. Long story short nothing I did would get System Restore to work so I reset the computer.

    Heres where I am now. After the reset I left McAfee as it is. Again did not officially activate it but it is functioning. I did all the Windows 8 Updates and did a test of System Restore and it works fine. I have now updated to Windows 8.1 and would like to uninstall McAfee. But I fear somehow when it was removed the first time something went wrong which is why I was getting the error when trying to use System Restore. I don't want a repeat and would really like to have System Restore available.

    So what should I do to remove McAfee so it will not interfere with System Restore? Uninstall first via add/remove programs and then run MCPR.exe? I did not do that last time. Just run MCPR.exe and reboot? That's what I did last time and then System Restore did not work due to an anti virus related conflict.

      My System SpecsSystem Spec

  2. #2

    May be best to uninstall with "Revo Uninstaller" and let it clean leftovers. Before uninstalling, first disable it from auto start and it's service.
    Another way (I'm not sure how effective it is ) McAfee Consumer Products Removal tool Download
    Some of those AVs are really stubborn to uninstall. Just for safety, clean up any leftovers and and registry.
      My System SpecsSystem Spec

  3. #3

    CountMike makes a valid point, most AV's are hard to remove since they do embed themselves deeply into a system. McAfee is one of the more PIA ones to remove. After removing it via uninstaller from several systems, I've seen problems pop up weeks later due to leftover files.

    In addition to running Revo & The McAfee uninstaller, d/l CCleaner (the free version will work fine), after uninstall of the AV, run it & allow it to clean out the extra files & leftover registry keys if any. As in any case when removing reg keys, be sure to make a backup of your files. CCleaner will give you the option to save the deleted reg keys, so that you can reinstall them just in case.

    When using Revo, please read the documentation well, as it is easy to hose your OS. Remove only the bolded reg keys.

    Another alternative would be to d/l an ISO image of Windows, & do a clean install. As long as you have a valid windows key, you should be able to re-install Windows from scratch & bypass the crapware installed by default by the PC maker.

    Windows 8 and Windows 8.1 ISO - Download or Create
      My System SpecsSystem Spec

  4. #4

    Just to ad something, improperly installed or uninstalled AVs are specially hard to remove when that is botched, so you got to make sure it's all gone first time.
      My System SpecsSystem Spec

How to correctly uninstall a preintalled antivirus program
Related Threads
Program not on the uninstall list in Installation & Setup
Hello, I just installed a program which I thought is what I needed, but it turned out to be useless, and not only that, it actually seems to be a trojan horse or some kind, because I can not find it in the uninstall list on control panel. I've also downloaded Revo Uninstaller, but that did not...
Hi All, I got this software for doing modelling one engineering work installed on my PC. One day after installation everything was smooth until the software could not be opened and this "A problem caused the program to stop working correctly" message appeared on the screen. Could I get some...
Not able to uninstall a program in Software and Apps
Hi guys, I'm trying to uninstall Acronis Disk Director 11 Home but it will not uninstall. I go to add/remove programs, select it in the list and click uninstall. That window comes up and says please wait while Windows configures etc. etc. then it just disappears and nothing happens. The...
I find that the only way I can make a in my windows 8 is by uninstalling antivirus program I have tried quite a few antivirus programs and had exactly the same result Without antivirus running at all I can successfully make of my the operating system In addition, I'm totally unable to get...
Solved uninstall program. in Software and Apps
I am having a problem uninstalling a program with my windows 8 pc can someone please.
Solved Unable to uninstall program in Software and Apps
I've just installed a trial version of Adobe Premiere 6 and when trying to uninstall it i receive the error: 6052 I'm an administrator as is, not sure what the problem is or how to resolve it... Any assistance appreciated.. Cheers
Hi there deleted the post as I --found the answer --go to the metro screen and click the uninstall box for the app --works really fast too !!! Cheers jimbo
Eight Forums Android App Eight Forums IOS App Follow us on Facebook