Solved Adware slowing everything down, can't find it to remove it

translator82

New Member
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I seem to have downloaded a lot of adware by accident a few weeks ago. This happens from time to time and I just go to control panel and remove all programs added after the time the problem began. I did that this time and it helped but there seems to be some residual adware that wasn't removed. I googled some of the websites that seem to be popping up all the time and there is lots of advice online about what you need to remove to get rid of them. The problem is that none of the programs listed actually seem to be in my control panel and I can't see anything that's been added since the problem started.

Also, control panel no longer comes up when searching using the windows button then F. I can still get to it by typing "uninstall a program" so it's not that big an issue but I thought I'd mention it as I think it might be related. Any ideas anyone?

Some of the websites that keep popping up are:

Plus-HD -0.5
Jollywallet
srv123.com

Thanks!
 

My Computer

System One

  • OS
    Windows 8
I would strongly recommend downloading MalwareBytes AntiMalware from here Just click the orange free download button, install (make sure not to leave trial pro version ticked towards the end of the install)it & let it update it's definitions file & then run a full scan.

Check the list it shows when the scan has finished & let it remove what it finds, it will likely ask you to reboot so it can finish cleaning the adware.

If in doubt post a screen shot of the scan findings here & myself or someone else will help you.
 

My Computer

System One

  • OS
    Windows 8.1 Pro x64
    Computer type
    PC/Desktop
    System Manufacturer/Model
    PC Specialist
    CPU
    AMD BULLDOZER EIGHT CORE FX-8150 (3.60GHz/8MB CACHE/AM3+)
    Motherboard
    ASUS® SABERTOOTH 990FX - TUF SERIES MILITARY GRADE MOTHERBOARD
    Memory
    16GB KINGSTON HYPER-X GENESIS DUAL-DDR3 1600MHz, X.M.P (4 x 4GB KIT)
    Graphics Card(s)
    2GB AMD RADEON™ HD7870 - DVI,HDMI,2 mDP - DX® 11, Eyefinity 4 Capable
    Sound Card
    Asus Xonar DG 5.1 SoundCard & Headphone AMP
    Monitor(s) Displays
    BenQ GL2460HM 24 inch Widescreen LED Multimedia Monitor
    Screen Resolution
    1920x1080p
    Hard Drives
    120GB INTEL® 520 SERIES SSD, SATA 6 Gb/s
    1TB Samsung F3 SATA
    PSU
    CORSAIR 750W ENTHUSIAST SERIES™ TX750 V2-80 PLUS
    Case
    COOLERMASTER CM STORM ENFORCER - GAMING ENTHUSIAST CASE
    Cooling
    TITAN FENRIR EVO EXTREME HEATPIPE CPU COOLER
    Keyboard
    Saitek Eclipse II USB Keyboard
    Mouse
    Saitek Cyborg v3 Gaming Mouse
    Internet Speed
    100mbps
    Browser
    Google Chrome Firefox
    Antivirus
    360 Internet Security
Adware, Virus Removal and OS Damage Restoration

A couple of times adware slowed down the home PC. The proposed solutions of removing the program and Malwarebytes usually works for removing the adware and virus. www.lavasoft.com has Ad Aware which is useful for removing the adware, too.

One infection corrupted the operating system. :cry:

Downloading Norton's bootable iso Anti-Virus image onto another computer. Burning the iso image to a DVD. Then, booting the DVD removed the adware and virus. After the adware and virus were removed, system critical functions were still disabled. The original installation disks or recovery media repaired or installed the operating system (XP or Vista) back to full functionality. :D

I have yet to witness this severe of a problem on Windows 8.1.
 

My Computer

System One

  • OS
    Microsoft Windows 8.1 64 Bit
    Computer type
    Laptop
    System Manufacturer/Model
    Toshiba C55Dt-A5106
    CPU
    Processor AMD A6-5200 APU with Radeon(TM) HD Graphics, 2 Ghz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    Toshiba PSCFWU-02C031
    Memory
    4GB
    Graphics Card(s)
    AMD Radeon HD 8400
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop and DELL E193FP
    Screen Resolution
    1366x768 1280x1024
    Hard Drives
    Toshiba MQ01ABD075
    DVD Writer TSSTcorp CDDVDW SU-208FB
    Keyboard
    Logitech Wave 2.4 Cordless or Laptop Standard PS/2 Keyboard Enhanced
    Mouse
    Logitech M1100 Performance Laser Cordless Combo or Logitech G500
    Internet Speed
    Upload/Download 91/11Mbps
    Browser
    IE 11
    Antivirus
    Norton
    Other Info
    Toshiba System Settings V1.1.2.32001
    BIOS Version Inside Corp., 1.60, 11/15/2013
    EC (Embedded Controller) Version 1.20
    Hardware Abstraction Layer 6.3.9600.16500
In addition to running Malwarebytes, suggest you run a scan with the following tools:

AdwCleaner

AdwCleaner Download

TDSSKiller (To rule out the possibility of a rootkit)

TDSSKiller Download
 

My Computer

System One

  • OS
    Win 7 32, Win 7 64 Pro, Win 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    It's a Dell, Dude.
    CPU
    Intel Caffinated Core Duo
    Motherboard
    Father is bored too.
    Memory
    4 GB
    Graphics Card(s)
    NVidia something-or-another
    Monitor(s) Displays
    24" HD TV/Monitor/Alternative Dimensional Viewing Portal
    Screen Resolution
    Fuzzy after a couple drinks
    Hard Drives
    2 or 3, depending on if it's a night they're arguing about having a "split personality crisis" because I partitioned the drive.
    Case
    Don't get on my case....man
    Cooling
    Scotch on the rocks on the weekends..
    Keyboard
    Mad Catz Cyborg V7. Or maybe Cyborg Catz Are Mad At V7's??? I know it lights up...far out.
    Mouse
    currently being stalked by the cat...
    Internet Speed
    Never fast enough...
    Browser
    Defeated by Mario...wait...OH...BRowser...
    Antivirus
    Various
Excellent!!
 

My Computer

System One

  • OS
    Win 10 Pro 64bit
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home built Intel i7-3770k-based system
    CPU
    Intel i7-3770k, Overclocked to 4.6GHz (46x100) with Corsair H110i GT cooler
    Motherboard
    ASRock Z77 OC Formula 2.30 BIOS
    Memory
    32GB DDR3 2133 Corsair Vengeance Pro
    Graphics Card(s)
    GeForce GTX 980ti SC ACS 6GB DDR5 by EVGA
    Sound Card
    Creative Sound Blaster X-Fi Titanium HD, Corsair SP2500 speakers and subwoofer
    Monitor(s) Displays
    LG 27EA33 [Monitor] (27.2"vis) HDMI
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung SSD 850 EVO 250GB (system drive)
    WD 6TB Red NAS hard drives x 2 in Storage Spaces (redundancy)
    PSU
    Corsair 750ax fully modular power supply with sleeved cables
    Case
    Corsair Air 540 with 7 x 140mm fans on front, rear and top panels
    Cooling
    Corsair H110i GT liquid cooled CPU with 4 x 140" Corsair SP "push-pull" and 3 x 140mm fans
    Keyboard
    Thermaltake Poseidon Z illuminated keyboard
    Mouse
    Corsair M65 wired
    Internet Speed
    85MBps DSL
    Browser
    Chrome and Edge
    Antivirus
    Windows Defender, MalwareBytes Pro and CCleaner Pro
    Other Info
    Client of Windows Server 2012 R2 10 PC's, laptops and smartphones on the WLAN.

    1GBps Ethernet ports
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