Windows 8 and 8.1 Forums


MalwareBytes error...

  1. #1

    MalwareBytes error...


    I've been running MalwareBytes Pro for quite awhile and really like it. I recently upgraded to ver2 and my license converted to a "Premium" account and all was well. Then last night, I start receiving messages from MalwareBytes that there is an update and it asked me if I want to apply the update. If I try to update it, I receive a message that I need to use an Administrator account, which is what my user account is. Has anyone else seen this? I may uninstall and reinstall if this kepps up...

      My System SpecsSystem Spec

  2. #2


    Posts : 1,720
    Windows 8.1 Pro


    Quote Originally Posted by azasadny View Post
    I've been running MalwareBytes Pro for quite awhile and really like it. I recently upgraded to ver2 and my license converted to a "Premium" account and all was well. Then last night, I start receiving messages from MalwareBytes that there is an update and it asked me if I want to apply the update. If I try to update it, I receive a message that I need to use an Administrator account, which is what my user account is. Has anyone else seen this? I may uninstall and reinstall if this kepps up...
    I had a weird experience applying the minor update yesterday; I'll go re-trace my steps and post if I come up with something that makes sense.
    (Workin okay now though)
      My System SpecsSystem Spec

  3. #3


    Thanks, Edwin!
      My System SpecsSystem Spec

  4. #4


    The error message kept popping up and I didn't see any reference to this issue on the MalwareBytes support forums, so I uninstalled through Control Panel and re-installed the latest version for the website and all's well now. It recognized my premium license and it's updated and no errors (for now)...
      My System SpecsSystem Spec

  5. #5


    Posts : 1,720
    Windows 8.1 Pro


    Quote Originally Posted by azasadny View Post
    The error message kept popping up and I didn't see any reference to this issue on the MalwareBytes support forums, so I uninstalled through Control Panel and re-installed the latest version for the website and all's well now. It recognized my premium license and it's updated and no errors (for now)...
    Good to hear, all good here too!
      My System SpecsSystem Spec

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