Windows 8 and 8.1 Forums


virus/malware remover?

  1. #31


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  2. #32


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Does chrome have a notice like that? Somehow I don't believe that notice should appear. I don't use chrome, but it looks suspicious.

    Did you disable all add-ons in chrome except for, say, flash? This is assuming you don't need any other ones. I know I never do.

    You also full scanned with both malwarebytes (again) and your antivirus program to make sure the computer is clean?

    You've ensured only trusted programs that you use and want are installed, and all others are removed? This can be helpful in speeding up your computer and ensuring junkware is not installed (and hopefully removing any malicious programs as well). The speed comes from removing programs that use resources even though you haven't started them. Not all of them do this. I know iTunes does for sure, though it is a trusted program.
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  3. #33


    Scotland
    Posts : 43
    Windows 7


    I also recommended, completely uninstalling flash player, going to adobe's official website and re-installing the latest version, its a long shot but it then lets us know 100% for sure if its legit or not.
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  4. #34


    Quote Originally Posted by DustSailor View Post
    Does chrome have a notice like that? Somehow I don't believe that notice should appear. I don't use chrome, but it looks suspicious.

    Did you disable all add-ons in chrome except for, say, flash? This is assuming you don't need any other ones. I know I never do.

    You also full scanned with both malwarebytes (again) and your antivirus program to make sure the computer is clean?

    You've ensured only trusted programs that you use and want are installed, and all others are removed? This can be helpful in speeding up your computer and ensuring junkware is not installed (and hopefully removing any malicious programs as well). The speed comes from removing programs that use resources even though you haven't started them. Not all of them do this. I know iTunes does for sure, though it is a trusted program.
    yea i did both malware + avast!, and both came up with nothing, i can access everything else perfectly fine, just my homepage "google.ca" has issues, and I only have trusted sites double checked my settings as well :S
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  5. #35


    Scotland
    Posts : 43
    Windows 7


    Make sure you got another browser installed, you could uninstall Chrome, the re download and install it, see if that does anything.
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  6. #36


    well i tried using explorer and same issue, im going to try uninstalling and re-installing
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  7. #37


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Same thing happens to IE? Do you have a screen shot of IE doing that, or is it the pretty much the exact same?

    That indicates that there may be a program on your computer causing the issues. Did you remove all programs from your pc that you do not want installed?

    You had things like google toolbar installed. When you are able to search from the address bar in both chrome and IE, you do not need toolbars. They do in fact slow things down. It is very nitpicky for that toolbar, but I wanted to indicate that there is a lot of superfluous programs on your pc that sound like you haven't gone over yet. I highly recommend taking the time to remove those unnecessary programs. Toolbars, unnecessary extensions/add-ons, unused programs, coupons-related programs, etc.

    To uninstall google chrome extensions, here is how: https://support.google.com/chrome/answer/113907?hl=en

    Change homepage:
    Change your home page in Internet Explorer - Microsoft Windows Help
    https://support.google.com/chrome/answer/95314?hl=en

    If you are having more problems after doing this, please post a screenshot or two of your program list (to make it easy for me ). I can make suggestions on what may be causing the problem
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  8. #38


    Canada
    Posts : 25
    8.1 6.3.9600


    Hello,
    You can look here, taking a look at start up services, program start ups, as well as left over services
    from deleted programs/Apps that still have a say update service or additonal start up applications
    Cheers
    Autoruns Download

    A link here to help guide with the program:

    Autoruns for Windows
    Last edited by Sixwheeler2011; 01 Apr 2014 at 13:53.
      My System SpecsSystem Spec

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