Windows 8 and 8.1 Forums


virus/malware remover?

  1. #11


    I was looking for a few programs to REMOVE anything from malware - rootkits and now I have a full arsenal of options

      My System SpecsSystem Spec

  2. #12


    Scotland
    Posts : 43
    Windows 7


    Do you suspect you have malware? If so let us know and il walk you through getting rid of them with instructions etc.
      My System SpecsSystem Spec

  3. #13


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    Hey mate,

    If you're looking for a Microsoft option, here is a great page to remove the serious threats: Remove Malware | Security Solutions

    To remove even more, after the heavy stuff is gone, use Malwarebytes (as suggested) to dig deep (and safe).
      My System SpecsSystem Spec

  4. #14


    Scotland
    Posts : 43
    Windows 7


    download AdwCleaner by Xplode and save to your Desktop.
    • Double click on AdwCleaner.exe to run the tool.



    • Vista/Windows 7/8 users right-click and select Run As Administrator.
    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • After the scan has finished, click on the Report button...a logfile (AdwCleaner[R#].txt) will open in Notepad for review (where the largest value of # represents the most recent report).
    • The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

    Using AdwCleaner v3: Scan & Clean:
    Double click on AdwCleaner.exe to run the tool again.
    Click on the Scan button.
    AdwCleaner will begin to scan your computer like it did before.
    After the scan has finished...

    This time click on the Clean button.
    Press OK when asked to close all programs and follow the onscreen prompts.
    Press OK again to allow AdwCleaner to restart the computer and complete the removal process.
    After rebooting, a logfile report (AdwCleaner[S#].txt) will open automatically (where the largest value of # represents the most recent report).
    Copy and paste the contents of that logfile in your next reply.

    Please download Junkware Removal Tool to your desktop.


    • Shutdown your antivirus to avoid any conflicts.
    • Right click over JRT.exe and select Run as administrator on Windows Vista or Windows 7, double-click on XP.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next reply message
    • When completed make sure to re-enable your antivirus
      My System SpecsSystem Spec

  5. #15


    Click image for larger version
      My System SpecsSystem Spec

  6. #16


    Southern California
    Posts : 788
    Windows 8.1 Pro with Media Center x64


    That is because of a bad redirect. The Microsoft page I posted has a lot of links to fix it, to remove the heavy stuff before you can get malwarebytes.

    You'll need a clean computer and a USB drive to start, moving the following tool from the clean computer to the infected one to remove malware:

    1. Free Malware Removal Tool | Anti-Malware Scan Software - You could follow delvin1888's advice and download that tool to a USB drive to use. Or you could try both. It can't hurt.
    2. Browser Hijacking | Browser Hijacking Fix | Browser Hijacking Removal
      My System SpecsSystem Spec

  7. #17


    Quote Originally Posted by 403Phaze View Post
    Quote Originally Posted by midou35000 View Post
    Hi,
    i agree with spyhunter about Torn TV i highly recommend that you uninstal it as soon as you read this post beacause it is in the head of the most harming programmes i the world.
    the odd thing is TORN tv isn't even installed, it was a "app" that i was prompted to download so its just in my registry
    Hi Again,
    Yes but you should remove it otherwise you will see the consequencies like what happend to my old laptop.
      My System SpecsSystem Spec

  8. #18


    Scotland
    Posts : 43
    Windows 7


    Still waitin on them logs buddy.
      My System SpecsSystem Spec

  9. #19


    ADWcleaner

    Log#1

    # AdwCleaner v3.022 - Report created 27/03/2014 at 08:12:48
    # Updated 13/03/2014 by Xplode
    # Operating System : Windows 8 (64 bits)
    # Username : Dallas Elaschuk - 403PHAZE
    # Running from : C:\Users\Dallas Elaschuk\Downloads\AdwCleaner.exe
    # Option : Scan


    ***** [ Services ] *****




    ***** [ Files / Folders ] *****




    ***** [ Shortcuts ] *****




    ***** [ Registry ] *****




    ***** [ Browsers ] *****


    -\\ Internet Explorer v10.0.9200.16843




    -\\ Google Chrome v33.0.1750.154


    [ File : C:\Users\Dallas Elaschuk\AppData\Local\Google\Chrome\User Data\Default\preferences ]




    *************************


    AdwCleaner[R0].txt - [1056 octets] - [26/03/2014 19:03:21]
    AdwCleaner[R1].txt - [1117 octets] - [26/03/2014 19:06:56]
    AdwCleaner[R2].txt - [748 octets] - [27/03/2014 08:12:48]
    AdwCleaner[S0].txt - [1191 octets] - [26/03/2014 19:10:28]


    ########## EOF - C:\AdwCleaner\AdwCleaner[R2].txt - [867 octets] ##########
    Log#2

    # AdwCleaner v3.022 - Report created 27/03/2014 at 08:14:38
    # Updated 13/03/2014 by Xplode
    # Operating System : Windows 8 (64 bits)
    # Username : Dallas Elaschuk - 403PHAZE
    # Running from : C:\Users\Dallas Elaschuk\Downloads\AdwCleaner.exe
    # Option : Clean


    ***** [ Services ] *****




    ***** [ Files / Folders ] *****




    ***** [ Shortcuts ] *****




    ***** [ Registry ] *****




    ***** [ Browsers ] *****


    -\\ Internet Explorer v10.0.9200.16843




    -\\ Google Chrome v33.0.1750.154


    [ File : C:\Users\Dallas Elaschuk\AppData\Local\Google\Chrome\User Data\Default\preferences ]




    *************************


    AdwCleaner[R0].txt - [1056 octets] - [26/03/2014 19:03:21]
    AdwCleaner[R1].txt - [1117 octets] - [26/03/2014 19:06:56]
    AdwCleaner[R2].txt - [946 octets] - [27/03/2014 08:12:48]
    AdwCleaner[S0].txt - [1191 octets] - [26/03/2014 19:10:28]
    AdwCleaner[S1].txt - [868 octets] - [27/03/2014 08:14:38]


    ########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [927 octets] ##########


    JRT log

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Junkware Removal Tool (JRT) by Thisisu
    Version: 6.1.3 (03.23.2014:1)
    OS: Windows 8 x64
    Ran by Dallas Elaschuk on 2014-03-27 at 8:24:01.44
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~








    ~~~ Services






    ~~~ Registry Values






    ~~~ Registry Keys






    ~~~ Files






    ~~~ Folders






    ~~~ Event Viewer Logs were cleared










    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on 2014-03-27 at 8:40:18.47
    End of JRT log
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

      My System SpecsSystem Spec

  10. #20


    Scotland
    Posts : 43
    Windows 7


    All looks clean there,

    RKill is a program that was developed at BleepingComputer.com that attempts to terminate known malware processes
    so that your normal security software can then run and clean your computer of infections.
    Please download Rkill by Grinler from one of the links below and save it to your desktop.

    Link 1
    Link 2



    • On Windows XP double-click on the Rkill desktop icon to run the tool.
    • On Windows Vista/Windows 7 or 8, right-click on the Rkill desktop icon and select Run As Administrator
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
    • If the tool does not run from any of the links provided, please let me know.
    • Do not reboot the computer, you will need to run the application again


    Swiftly followed by

    download Malwarebytes Anti-Rootkit from here


    • Unzip the contents to a folder in a convenient location.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder... mbar-log.txt and system-log.txt


    Please download RogueKiller and save it to your desktop.

    You can check here if you're not sure if your computer is 32-bit or 64-bit



    • RogueKiller 32-bit | RogueKiller 64-bit
    • Quit all running programs.
    • For Windows XP, double-click to start.
    • For Vista,Windows 7/8, Right-click on the program and select Run as Administrator to start and when prompted allow it to run.
    • Read and accept the EULA (End User Licene Agreement)
    • Click Scan to scan the system.
    • Click Delete to delete items found.
      My System SpecsSystem Spec

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