Windows 8 and 8.1 Forums


Norton Security Report

  1. #1

    Norton Security Report


    Hi,
    i was surfing windows 8 forums then a pop up told me that yur computer must restart to finnish resolving the issue then it restarted automaticly then i had noticed 3 files on my desktop:Click image for larger version
    so any idea whats that 3 files?

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    I noticed Norton and Blue Stacks on your desktop.

    To stop the BSODs from happening, you should uninstall them.
      My System SpecsSystem Spec

  3. #3


    Posts : 1,360
    Windows 8.1 Enterprise


    so any idea whats that 3 files?
    which files are you talking about?
      My System SpecsSystem Spec

  4. #4


    Posts : 660
    windows 8.1


    The three files are protected operating system files that are normally hidden.

    Did you uncheck the Hide protected operating system files box.

    See for info this tutorial Hidden Files and Folders - Show or Hide - Windows 7 Help Forums

    Was the popup that noticed you that the computer must have a restart from Norton Security, then maybe Norton was resolving/deleting a virus or malware from your PC.
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by ectech View Post
    so any idea whats that 3 files?
    which files are you talking about?
    Hi,
    the last 3 ones
      My System SpecsSystem Spec

  6. #6


    Quote Originally Posted by lifetec View Post
    The three files are protected operating system files that are normally hidden.

    Did you uncheck the Hide protected operating system files box.

    See for info this tutorial Hidden Files and Folders - Show or Hide - Windows 7 Help Forums

    Was the popup that noticed you that the computer must have a restart from Norton Security, then maybe Norton was resolving/deleting a virus or malware from your PC.
    Hi,
    exactly man that what i was thinking and anyway thank you.
      My System SpecsSystem Spec

  7. #7


    Quote Originally Posted by MasterChief View Post
    I noticed Norton and Blue Stacks on your desktop.

    To stop the BSODs from happening, you should uninstall them.
    Hi,
    Ok thanks.i will download avast its better.
      My System SpecsSystem Spec

  8. #8


    Posts : 1,875
    Windows 10 Pro Prieview x64


    You may need this to uninstall norton https://support.norton.com/sp/en/us/...us?pvid=f-home
      My System SpecsSystem Spec

  9. #9


    Quote Originally Posted by midou35000 View Post
    Hi,
    i was surfing windows 8 forums then a pop up told me that yur computer must restart to finnish resolving the issue then it restarted automaticly then i had noticed 3 files on my desktop:Click image for larger version
    so any idea whats that 3 files?
    Hello,

    Did you receive the pop up from your Norton product? I believe Norton has removed some viruses from your computer and that is why you see some of the repaired files on your desktop.

    Can you go to the Norton Security History and see if there is an entry which says that a threat has been detected?

    Thanks!

    Vineeth
    Norton Support
      My System SpecsSystem Spec

  10. #10


    Quote Originally Posted by NortonSupport View Post
    Quote Originally Posted by midou35000 View Post
    Hi,
    i was surfing windows 8 forums then a pop up told me that yur computer must restart to finnish resolving the issue then it restarted automaticly then i had noticed 3 files on my desktop:Click image for larger version
    so any idea whats that 3 files?
    Hello,

    Did you receive the pop up from your Norton product? I believe Norton has removed some viruses from your computer and that is why you see some of the repaired files on your desktop.

    Can you go to the Norton Security History and see if there is an entry which says that a threat has been detected?

    Thanks!

    Vineeth
    Norton Support
    Hi,
    where do i find norton history?
      My System SpecsSystem Spec

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