Windows 8 and 8.1 Forums

8.1 activation problem

  1. #1

    Posts : 2
    windows 8.1

    8.1 activation problem

    Hi, is my case.
    In October 2013 I bought a laptop (Toshiba Satellite C855-1UE) with Windows 8 already preinstalled. Then I decided to update it to 8.1
    A few days ago an alert appeared saying that on the 9th of February the licence is going to expire so I got to put a new serial number.
    I don't really get the problem because the computer was bought with the full (and of course original version) of Windows 8 so why I get this alert now and what I can do with this?

      My System SpecsSystem Spec

  2. #2

    Newport, South Wales, UK
    Posts : 573
    Windows 10 Pro x64 x2 Windows 10 Enterprise x64, Ubuntu

    There is a known Virus that gives this output - so you could be infected.

    First off try to run a full deep scan with which ever Anti virus program you are running - hopefully this will find and clear the infection

    If not there is a good step by step removal guide here
      My System SpecsSystem Spec

  3. #3

    Posts : 2
    windows 8.1

    ok, thanks! just put Norton on and let's see
      My System SpecsSystem Spec

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