Windows 8 and 8.1 Forums


firewall preventing file movement

  1. #1


    Posts : 5
    windows 8

    firewall preventing file movement


    New laptop running win8. Can't export files to external drives, dropbox, anywhere off the computer unless I disable the firewall. What to do? Getting desperate!

      My System SpecsSystem Spec

  2. #2


    Posts : 1,360
    Windows 8.1 Enterprise


    What firewall are you using?
      My System SpecsSystem Spec

  3. #3


    Posts : 5
    windows 8


    It's the firewall that comes with Windows 8. Should I just disable it and get a 3rd party one? Because I can't see how to reconfigure it to allow what should be a basic feature - doesn't everyone need to copy files to external drives???
      My System SpecsSystem Spec

  4. #4


    Posts : 1,360
    Windows 8.1 Enterprise


    Windows Firewall by default shouldn't interfere with any file transfers. Since this is a new laptop I would recommend you go into the control panel and remove any software you don't need.
      My System SpecsSystem Spec

  5. #5


    Posts : 5
    windows 8


    I know it shouldn't, but it does. When I disable it, the problem disappears. If I can't find how to change its behaviour, I'll have to dump it.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    If that is true, then somehow it got configured unwell (perhaps by an installer of some software you installed.) I wouldn't doubt if there is a way to set it to default. Maybe Google can help with that. I dunno.
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  7. #7


    If that external drive is configured as a "Network drive" which some adapters are known to do, then I can see the problem. If you can find it in Firewall settings you could make an exception for it or put it on "White list"
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  8. #8


    Posts : 5
    windows 8


    How would I find out how the external drives are configured? And it won't let me upload to Dropbox either - is that related? BUT I can upload files via FTP... confused
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  9. #9


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Sounds like malware to me. Maybe some kind of DNS hijacking.

    Scan w/ Malwarebytes for now.
      My System SpecsSystem Spec

  10. #10


    Posts : 5
    windows 8


    Thanks, got it, the evil one!
    Also, realised that the dropbox issue was an entirely separate issue. All solved.
      My System SpecsSystem Spec

firewall preventing file movement
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