Windows 8 and 8.1 Forums

What program should I use to remove Bettersurf

  1. #1

    Posts : 2
    windows 7

    What program should I use to remove Bettersurf

    Hi, i have a slight problem..
    A couple of days ago I noticed that there were strange things popping up on my laptop. Messages with all kinds of ads just started showing out of nowhere. I searched and found out where they were from and I found a removal guide here Ads by BetterSurf Removal Guide
    but the thing is that they want me to download some program that i know nothing about and to do a scan with it.. What program should I use to remove Bettersurf (that's where the ads came from) from my computer? Thanks!

      My System SpecsSystem Spec

  2. #2

    Being cautious about d/l ing a program you never heard of is a good move on your part. Lots of websites will give you a link to a "remover" without specifying what the program is. In some cases, if you d/l these, you can end up being worse off then you were before.

    Start with Malwarebytes. D/L the free version & do a full system scan. If it finds anything, be sure to check the boxes of the found items & quarantine them. If Malwarebytes is unable to remove it, boot to safe mode & run a scan with it.

    Malwarebytes : Malwarebytes Anti-Malware FREE

    If Malwarebytes proves ineffective at removing BetterSurf, run AdwCleaner.

    AdwCleaner Download

    Microsoft claims on this site that Windows Defender or MS Safety Scanner can also remove this annoyance.
    Last edited by Borg 386; 17 Jan 2014 at 12:36.
      My System SpecsSystem Spec

  3. #3

    Borg 386 gives excellent advice, as usual!!
      My System SpecsSystem Spec

  4. #4

    Posts : 2
    windows 7

    Borg 386, thank you so much!! I used Malwarebytes and I think my computer is BetterSurf free now
      My System SpecsSystem Spec

  5. #5

    Glad you got it sorted out. Keep an eye on your system behavior as malware unfortunately tends to invite other malware. Malwarebytes releases updates daily (3X on average) & needs to be manually updated unless you spring for the Pro version, which will include auto updating & active background scanning.
    Last edited by Borg 386; 22 Jan 2014 at 10:07.
      My System SpecsSystem Spec

  6. #6

    MalwareBytes is excellent!!
      My System SpecsSystem Spec

What program should I use to remove Bettersurf
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