Unable to activate bitlocker

peterc

New Member
Messages
1
Hi, just bought a new laptop, upgraded to W8-pro and tried to get bitlocker to work unsuccessfully.
There is no TPM chip so I followed the instructions to enable additional authentification, set a password and rebooted as required. On restart, item 16 on the instructions (http://www.eightforums.com/tutorials/21271-bitlocker-turn-off-os-drive-windows-8-a.html) does not happen, instead I get the error message in item 17 - "Bitlocker could not be enabled etc".

The instructions rather unhelpfully say "If the BitLocker system check failed from step 15 above, then you will see this below. Click/tap on Close. You are now finished since BitLocker was unable to encrypt the Windows 8 OS drive." Unfortunately, it doesn't explain why it has failed. Can anybody help - I've saved the recovery key to a memory stick and left that in the usb port at reboot but that made no difference.

Any help much appreciated.
Peter
 

My Computer

System One

  • OS
    windows 8 pro
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung
    CPU
    intel i5-3210
    Memory
    6gb ram, 750gb hdd
    Browser
    firefox
    Antivirus
    eset
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