Windows 8 and 8.1 Forums


Need help to access a folder on a mounted disk image.

  1. #1


    New Jersey
    Posts : 114
    Windows 8.1 Pro X64

    Need help to access a folder on a mounted disk image.


    I use O&O Disk Image 7.2 to make images of my Windows 8 drive. Occasionally I need to mount an image to access folders and files. One folder I can't access is my user folder. I get the message 'You don't currently have permission to access this folder.' I took ownership of the folder but that didn't help. I get a similar result for the folder "C:\Windows\CSC" if you want to see how my user folder behaves.

    How can I access my user folder on my mounted image?

      My System SpecsSystem Spec

  2. #2


    Posts : 22,582
    64-bit Windows 10


    Hello StreetWolf,

    After taking ownership, did you also set permissions to "Allow" your account "Full control"?

    Permissions - Allow or Deny Access to Users and Groups in Windows 8

    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  3. #3


    New Jersey
    Posts : 114
    Windows 8.1 Pro X64


    I just mounted my image and tried to take ownership using your tutorial. I get the message "Access is denied". I can access folders like Windows, Program Files, etc. I am able to get to the folder and files in the elevated command box using cd commands.

    Take Ownership of a File, Folder, Drive, or Registry Key in Windows 8


      My System SpecsSystem Spec

  4. #4


    Posts : 22,582
    64-bit Windows 10


    I noticed that O&O Disk Image 7 has a feature to restore individual files from the image. Are you able to do it this way?

    O&O DiskImage 7: Image entire PCs, individual drives or files
      My System SpecsSystem Spec

  5. #5


    New Jersey
    Posts : 114
    Windows 8.1 Pro X64


    Haven't tried that yet or tried it off a DI7 USB boot device. I'm just curious as to why I can get to Windows for example. I displayed the owner of the folders in a DOS box and got this:

    Directory of I:\Users

    8/02/2013 08:26 AM <DIR> NT AUTHORITY\SYSTEM .
    8/02/2013 08:26 AM <DIR> NT SERVICE\TrustedInsta..
    8/21/2013 08:02 AM <DIR> BUILTIN\Administrators Gary
    8/02/2013 08:26 AM <DIR> NT AUTHORITY\SYSTEM Public
    0 File(s) 0 bytes
    4 Dir(s) 235,839,651,840 bytes free

    Does this help in gaining access to my Gary folder? Why can I get to it in an elevated DOS box. I was even able to copy a file I needed from the mounted image.
      My System SpecsSystem Spec

  6. #6


    Posts : 22,582
    64-bit Windows 10


    Not sure, but have you already tried to take ownership and set permissions from properties in Windows instead of DOS?
      My System SpecsSystem Spec

  7. #7


    New Jersey
    Posts : 114
    Windows 8.1 Pro X64


    I tried to but it didn't let me change anything. As far as file restore in DI7 goes I can't do that from the image I have. DI7 has another way to make fold/file images and I could probably do it from there but I don't use this feature, I just make an image of the whole disk. However I bet if I boot into DI7 I could get to my folder.

    Did you try to access the folder I mentioned in my OP? It looks the same as my Gary folder on my mounted image. Might give you some ideas.
      My System SpecsSystem Spec

  8. #8


    New Jersey
    Posts : 114
    Windows 8.1 Pro X64


    RE: 8/21/2013 08:02 AM <DIR> BUILTIN\Administrators Gary

    Is this the hidden Administrator in W8 that the Elevated DOS box is using by chance?
      My System SpecsSystem Spec

  9. #9


    Posts : 22,582
    64-bit Windows 10


    If you named the built-in Administrator account "Gary", then it's it, otherwise it's just your normal "Gary" account that happens to be an administrator type account.

    Yeah, I was able to take ownership of and set permissions for the "C:\Windows\CSC" folder and it contents from within Windows using OPTION THREE below to gain access afterwards.

    Take Ownership of a File, Folder, Drive, or Registry Key in Windows 8
      My System SpecsSystem Spec

  10. #10


    New Jersey
    Posts : 114
    Windows 8.1 Pro X64


    Doesn't seem to work the same way. I am trying to change the permissions of the drive. When I click on Change the screen grays it out. The owner is TrustedInstaller btw. So I can't get past step 5.
      My System SpecsSystem Spec

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Need help to access a folder on a mounted disk image.
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