Solved Action Center says virus protection turned off

pbm5362

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Member
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32
Location
Butler, PA
I recently had to do a factory restore on my system. I reinstalled Norton Internet Security using the existing product key I have. Today my action center says virus protection turned off;

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I hit view Antivirus apps and this comes up

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I click on Norton Internet Security then click turn on, this is what pops up

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I click on yes, I trust this publisher to run this app, However nothing happens. It still says that Norton Internet Security is turned off. I went into Norton Internet Security, it says that my system is secure and even ran a full system scan for good measure.

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Is there a reason why action center is saying that antivirus protection is turned off?
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion P6-2120
    CPU
    AMD A6-3620 APU
    Memory
    6 GB DDR3 ram
    Graphics Card(s)
    AMD Radeon HD 6530D
    Hard Drives
    ST10000DM 003-9&N162 SATA Disk Device @ 1TB and WD My Book Essential External Hard Drive @ 1TB
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, Malwarebytes Pro
Try this:

Untitled.png
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Sorry I didnt get back sooner but the problem seemed to fix itself. I rebooted my computer and action center says that norton internet security is turned on. No more popups saying it's turned off. I'll keep my fingers crossed. Thanks.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP Pavilion P6-2120
    CPU
    AMD A6-3620 APU
    Memory
    6 GB DDR3 ram
    Graphics Card(s)
    AMD Radeon HD 6530D
    Hard Drives
    ST10000DM 003-9&N162 SATA Disk Device @ 1TB and WD My Book Essential External Hard Drive @ 1TB
    Browser
    Internet Explorer 11
    Antivirus
    Windows Defender, Malwarebytes Pro
You are welcome. :)

Glad it got sorted out.
 

My Computer

System One

  • OS
    Windows 8.1.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Gateway
    CPU
    AMD K140 Cores 2 Threads 2 Name AMD K140 Package Socket FT1 BGA Technology 40nm
    Motherboard
    Manufacturer Gateway Model SX2110G (P0)
    Memory
    Type DDR3 Size 8192 MBytes DRAM Frequency 532.3 MHz
    Graphics Card(s)
    ATI AMD Radeon HD 7310 Graphics
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Audio USB Audio Device
    Monitor(s) Displays
    Name 1950W on AMD Radeon HD 7310 Graphics Current Resolution 1366x768 pixels Work Resolution 1366x76
    Screen Resolution
    Current Resolution 1366x768 pixels Work Resolution 1366x768 pixels
    Hard Drives
    AMD K140
    Cores 2
    Threads 2
    Name AMD K140
    Package Socket FT1 BGA
    Technology 40nm
    Specification AMD E1-1200 APU with Radeon HD Graphics
    Family F
    Extended Family 14
    Model 2
    Extended Model 2
    Stepping 0
    Revision ON-C0
    Instruction
    Browser
    Opera 24.0
    Antivirus
    Avast Internet Security
Sorry I didnt get back sooner but the problem seemed to fix itself. I rebooted my computer and action center says that norton internet security is turned on. No more popups saying it's turned off. I'll keep my fingers crossed. Thanks.

Just my observation that this often happens when your virus definitions need to be updated. So, if you leave your PC off for a few days and turn it back on, you may receive this notice until your definitions get auto-updated. This happens quite frequently on one of my laptops that is seldom used. Hope this helps.
Good luck.
 

My Computer

System One

  • OS
    Windows 8 Pro Windows 8.1 Preview
    Computer type
    PC/Desktop
For Norton, If you forgot to apply the patch after updating (like what happened to me) the message will popup and will not be removed, apply the patch in the live update of norton and viola. no more message. I hope i've helped :)
 

My Computer

System One

  • OS
    windows 8
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