Windows 8 and 8.1 Forums


Can't access Defender

  1. #1


    Posts : 3
    windows 8

    Can't access Defender


    I have a laptop running Windows 8. McAfee was pre-installed, and I want to switch to Defender. I have read the advice that having McAfee on the machine prevents my entering Defender, so I have uninstalled McAfee. However, when I try to access Defender, I still get the message "Windows Defender has been turned off. If you are using another app for malicious or unwanted software, use Action Centre to check that app's status"

    So, here i am stuck. I am not now using another app, and I cannot get beyond this notice into Defender.

    Any help please on what to do?

      My System SpecsSystem Spec

  2. #2


    Have you rebooted since removing McAfee?
      My System SpecsSystem Spec

  3. #3


    Posts : 22,565
    64-bit Windows 10


    Hello Coxwall, and welcome to Eight Forums.

    In addition, double check to make sure that you have turned on Windows Defender.
    If you like, the tutorial below to add Windows Defender to the desktop context menu can help make it easier to use.
    Hope this helps,
    Shawn
      My System SpecsSystem Spec

  4. #4


    Posts : 3
    windows 8


    Yes, I have rebooted several times.

    My problem is that I cannot access the Defender control panel. I get the message I quoted in my query, and there is no way I can get beyond it. If I click on it, , it just shuts.
      My System SpecsSystem Spec

  5. #5


    Posts : 22,565
    64-bit Windows 10


    Quote Originally Posted by coxwall View Post
    ......My problem is that I cannot access the Defender control panel. I get the message I quoted in my query, and there is no way I can get beyond it. If I click on it, , it just shuts.....
    You won't be able to. You'll need to use OPTION TWO in the tutorial below to be able to turn Windows Defender on.

    Windows Defender - Turn On or Off in Windows 8
      My System SpecsSystem Spec

  6. #6


    Posts : 22,565
    64-bit Windows 10


    Reference: Windows Defender - Turn On or Off in Windows 8

    You're most welcome Coxwall. Glad it could help.
      My System SpecsSystem Spec

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