Solved Unable to delete folder - Permissions & ownership issue

winster8

New Member
Messages
3
Hi All,

Have a problem that sounds super simple, but, for some reason isn't... I can't delete a folder!

There is a folder left over from an uninstalled product called "Symantec". When I attempt to delete this, I get the message "You require permission from SYSTEM to make changes to this file". Clicking the "Try Again" button does nothing and the same message reappears.

I have tried to take ownership of the file through Properties > Security > Advanced, however, I get this error:
"An error occured while applying security information to (file path). Failed to enumerate objects in the contianer. Access is denied."

I have also tried to use an elevated command prompt to run the takeown command on this directory, however, get the "Access is denied." message for all files.

Any ideas on how to delete this file - unlocker does not work either!

Appreciating any help on this matter.

Thanks,

winster8
 

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Hi Shawn,

Thanks for the quick reply. The Norton Removal Tool didn't help, as Symantec Endpoint Protection uninstall fails through Add/Remove programs (no error codes etc, just kills itself!).

Cheers though :)
 

My Computer

System One

  • OS
    Windows 8 Home Premium
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung
    CPU
    Intel Core i3 2.53GHz
    Memory
    8GB
    Graphics Card(s)
    Integrated Intel
    Browser
    Firefox 20.0
    Antivirus
    Bitdefender Antivirus 2013

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
Hi Brink,

Thanks for that, the CleanWipe tool did the trick nicely!

All the best :D
 

My Computer

System One

  • OS
    Windows 8 Home Premium
    Computer type
    Laptop
    System Manufacturer/Model
    Samsung
    CPU
    Intel Core i3 2.53GHz
    Memory
    8GB
    Graphics Card(s)
    Integrated Intel
    Browser
    Firefox 20.0
    Antivirus
    Bitdefender Antivirus 2013
Great news. :)
 

My Computer

System One

  • OS
    64-bit Windows 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Custom self built
    CPU
    Intel i7-8700K OC'd to 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics Card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2,
    4TB Samsung 990 PRO PRO M.2,
    8TB WD MyCloudEX2Ultra NAS
    PSU
    OCZ Series Gold OCZZ1000M 1000W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Keyboard
    Logitech wireless K800
    Mouse
    Logitech MX Master 3
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Browser
    Internet Explorer 11
    Antivirus
    Malwarebyte Anti-Malware Premium
    Other Info
    Logitech Z625 speaker system,
    Logitech BRIO 4K Pro webcam,
    HP Color LaserJet Pro MFP M477fdn,
    APC SMART-UPS RT 1000 XL - SURT1000XLI,
    Galaxy S23 Plus phone
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