IrishEyesAbroad
New Member
- Messages
- 2
I bought my mum a new HP laptop yesterday and we intended using the Windows Defender software only. The laptop came with a 60 day Nortons trial which we deselected during the installation. When installation was complete the first thing we checked was that Defender was running. Unfortunately it was disabled. We looked in the Control Panel, Action Centre. Security is listed and switched off but Virus Protection is totally missing so we can't switch it on. I saw no other option but to switch Norton on to protect the laptop. Norton had installed anyway even though we chose not to install it during set up. I really don't want to pay for a Norton upgrade in 60 days time.
My mum isn't very computer literate and I was helping her to set up the computer via Skype on another laptop as we live in different countries. Not the easiest scenario. Also I'm a mac user and my pc knowledge is very basic. I'm finding this forum very helpful!
Does anyone know what I can do about the missing antivirus part of Defender? Should I just choose a different free antivirus when the 60 days runs out or is there a way to get defender working properly?
Thanks!
My mum isn't very computer literate and I was helping her to set up the computer via Skype on another laptop as we live in different countries. Not the easiest scenario. Also I'm a mac user and my pc knowledge is very basic. I'm finding this forum very helpful!
Does anyone know what I can do about the missing antivirus part of Defender? Should I just choose a different free antivirus when the 60 days runs out or is there a way to get defender working properly?
Thanks!
My Computer
System One
-
- OS
- Windows 8