Windows 8 and 8.1 Forums


Possible Virus? Action Centre reporting unknown faults

  1. #1


    Posts : 3
    Windows 8 64 bit

    Possible Virus? Action Centre reporting unknown faults


    -My new Packard Bell laptop with Windows 8 came with a ready-installed copy of Norton Internet Security which seems to have worked well for now: It shows I have protection on (both on the program, and on the Google Chrome plug-in). However while installing software (from discs) my computer prompted me to reboot for updates. I did so and now, Action Center has a little red circle and "X" by it. Apparently both Norton and Windows Defender are turned off. Is this a problem? I'm very paranoid about Viruses and would like to know.

      My System SpecsSystem Spec

  2. #2


    Posts : 3
    Windows 8 64 bit


    Oh, also I seem to be unable to do full system scans with Norton.
      My System SpecsSystem Spec

  3. #3


    I would download Norton Power Eraser (Norton Power Eraser | Free Tool |Easily remove scamware that traditional virus scanning can), Boot into Safe Mode and run the scanner. It's very aggressive but it's worked for me many times. Good luck!
      My System SpecsSystem Spec

Possible Virus? Action Centre reporting unknown faults
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