Windows 8 and 8.1 Forums


Bluetooth headphones vanished!!!!!

  1. #1


    Posts : 2
    windows 8.1

    Bluetooth headphones vanished!!!!!


    Hi all, I'm losing my mind here! A couple of days ago no sound was coming out through my TV speakers. My Bluetooth headphones which I use with a dongle was the only way I could hear sound. So in a stunning fit of stupidity I disabled the headphones and the sound came back through the speakers.

    I thought I was pretty clever till I went to enable the headphones again and they didn't show up. They're nowhere to be found. I right-clicked the volume icon, right-clicked the blank space to show disabled and disconnected devices, and they're still not there. The dongle is working correctly because the bluetooth mouse/keyboard are fine. The dongle interface says the headphones are connected, and I even hear that hsssssssss sound when I connect them, but sound still only comes through TV speakers.

    Please help!

      My System SpecsSystem Spec

  2. #2


    Posts : 2
    windows 8.1


    Okay, solved it myself. Here's the path I used:

    control panel - system and security - administrative tools - right click computer management - device manager - comm port (5)

    At this point I saw my Bluetooth headphones were disabled. Why this didn't show up when I right-clicked the volume and checked the "show disabled" box I don't know. I followed the prompts to enable it again and it worked. There was some other light settings stuff I had to do germane to my particular headphone interface but if anybody needs help let me know.
      My System SpecsSystem Spec

Bluetooth headphones vanished!!!!!
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