Solved Crash installing Realtek HDA driver 2.70

Steyr

New Member
Messages
9
I'm connecting my Win8 HTPC to my TV via HDMI, but the default Microsoft audio driver only supports stereo. I'm using the onboard HDMI from my ASRock A75 Pro4-M motherboard.

I have grabbed the latest Realtek driver (v2.70 for Win8; 64-bit to match my system) and ran the installer, but the selected driver remains the Microsoft one.

I have manually pointed Windows to the location of the Realtek driver but windows tells me "The best driver is already installed" and leaves the Microsoft driver in place.

If I force it to use the Realtek driver (uncheck the "Show compatible" box in the drivers list, then scroll down the list to select the Realtek driver), it starts to install the driver and then crashes. After a reboot the Microsoft driver is still in place.

Is there anything I can do about this, other than wait for ASRock or Realtek to provide an updated driver?
 

My Computer

System One

  • OS
    Windows 8 Release Preview
    CPU
    AMD A8-3870K
    Motherboard
    ASRock A75 Pro4-M
    Memory
    8GB G.Skill DDR3 1600
    Graphics Card(s)
    Onchip Radeon 6550D
    Sound Card
    Onboard
    Monitor(s) Displays
    32" Samsung LCD TV
    Hard Drives
    WD Caviar Green 1TB
    PSU
    Seasonic X-460 Fanless
    Case
    Lian Li C37
    Cooling
    Scythe Shuriken Rev B
    Keyboard
    Logitech bluetooth w/ trackpad
Welcome to EightForums Sir Steyr

Have you visit the official website of the ASRock driver? Please do check the updated driver from their website, we might know that they have the latest driver.

Just in case they do not have the updated driver I suggest to run the HDMI in Win7 OS. As what you have said you experience the crash of the driver, it tells that compatibility is for Win7 OS and better not to take risk for it might crash the system.

Just let us know what you have encounter with the driver. :)
 

My Computer

System One

  • OS
    8 Release Preview, 7 Home Premium
    System Manufacturer/Model
    ASUS K53SJ Notebook
    CPU
    CPU @ 2.10GHz
    Motherboard
    Intel(R) Core(TM) i3-2310M Processor
    Memory
    DDR3 1333 MHz SDRAM, 2 x SO-DIMM socket for expansion up to 8 G SDRAM
    Graphics Card(s)
    NVIDIA® GeForce® GT 520M with 1GB DDR3 VRAM
    Monitor(s) Displays
    15.6" 16:9 HD (1366x768) LED Backlight
    Hard Drives
    500GB 5400rpm/7200rpm
    Case
    Aluminum Blue
    Keyboard
    Built in
    Mouse
    HP 2.4 GHz Wireless Optical Mobile Mouse
    Other Info
    Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter
    Realtek PCIe GBE Family Controller
    Microsoft Wi-Fi Direct Virtual Adapter
    Bluetooth Device (Personal Area Network)
I note that you are running the Consumer Preview - this has already been followed by the Release Preview - have you tried this?

One thing that device chip manufacturers will not be doing is developing drivers for obsolete, superceded beta versions.

I found that some drivers have been fixed for the RP - the Intel onboard graphics accelerator for one. You may find that the Realtek driver is fixed too.
 

My Computer

System One

  • OS
    Windows 8.1 Pro with Media Center
    Computer type
    PC/Desktop
    System Manufacturer/Model
    HP COMPAQ Presario CQ57
    CPU
    AMD E- 300 APU with Radion HD Graphics 1.30GHz
    Motherboard
    inbuilt
    Memory
    4GB
    Graphics Card(s)
    ATI
    Sound Card
    High Definition Audio on-board
    Monitor(s) Displays
    notebook
    Screen Resolution
    1366x768
    Hard Drives
    Seagate ST9500325AS
    Google drive 15GB
    Skydrive 25GB
    BT Cloud
    PSU
    external 20v
    Case
    Laptop
    Cooling
    pretty good
    Keyboard
    inbuilt
    Mouse
    touchpad
    Internet Speed
    BT Infinity Unlimited - 80 up 20 down =70/16 really
    Browser
    Chrome Canary usually
    Antivirus
    Windows Defender and Malwarebytes
    Other Info
    no Start menu modifications
    Upgraded with no issues to 8.0 and to 8.1
Sorry, my profile is incorrect - I am running the release preview, build 8400. When I check for updates there are none available.
The ASRock website has the Realtek 2.61 driver for download, but that fails in exactly the same way as the 2.70 driver from the Realtek website.

So I'm pretty much stuck. I was building this as a HTPC (Metro is a good interface for casual computing from the couch) but only having 2 channel audio is a bit of a deal breaker!
I might see if I can switch over to component cable for the audio instead, until Microsoft or Realtek come to the party for me.
 

My Computer

System One

  • OS
    Windows 8 Release Preview
    CPU
    AMD A8-3870K
    Motherboard
    ASRock A75 Pro4-M
    Memory
    8GB G.Skill DDR3 1600
    Graphics Card(s)
    Onchip Radeon 6550D
    Sound Card
    Onboard
    Monitor(s) Displays
    32" Samsung LCD TV
    Hard Drives
    WD Caviar Green 1TB
    PSU
    Seasonic X-460 Fanless
    Case
    Lian Li C37
    Cooling
    Scythe Shuriken Rev B
    Keyboard
    Logitech bluetooth w/ trackpad
Steyr,

Can you give it a try for one more suggestion that I think, just one more.

Uninstall the Driver then Restart.

Open Windows Update then click Check for updates.

Don't forget to Restart when update is available. :)
 

My Computer

System One

  • OS
    8 Release Preview, 7 Home Premium
    System Manufacturer/Model
    ASUS K53SJ Notebook
    CPU
    CPU @ 2.10GHz
    Motherboard
    Intel(R) Core(TM) i3-2310M Processor
    Memory
    DDR3 1333 MHz SDRAM, 2 x SO-DIMM socket for expansion up to 8 G SDRAM
    Graphics Card(s)
    NVIDIA® GeForce® GT 520M with 1GB DDR3 VRAM
    Monitor(s) Displays
    15.6" 16:9 HD (1366x768) LED Backlight
    Hard Drives
    500GB 5400rpm/7200rpm
    Case
    Aluminum Blue
    Keyboard
    Built in
    Mouse
    HP 2.4 GHz Wireless Optical Mobile Mouse
    Other Info
    Qualcomm Atheros AR9002WB-1NG Wireless Network Adapter
    Realtek PCIe GBE Family Controller
    Microsoft Wi-Fi Direct Virtual Adapter
    Bluetooth Device (Personal Area Network)
Microsoft's own drivers only play stereo.

I updated microsoft's drivers using this download "motherboard_driver_audio_realtek_azalia-ati" this then allowed me to update to the latest realtek 2.70 version.

Regards

Bart
 

My Computer

System One

  • OS
    Windows 8 pro
    CPU
    i7
bart666 - that worked!! (Kind of)
That ATI driver installed, but I still can't install the latest Realtek 2.70 driver.
However the ATI driver gives me 7.1 channels, so that's good enough for now.

Thank you so much!!!
 

My Computer

System One

  • OS
    Windows 8 Release Preview
    CPU
    AMD A8-3870K
    Motherboard
    ASRock A75 Pro4-M
    Memory
    8GB G.Skill DDR3 1600
    Graphics Card(s)
    Onchip Radeon 6550D
    Sound Card
    Onboard
    Monitor(s) Displays
    32" Samsung LCD TV
    Hard Drives
    WD Caviar Green 1TB
    PSU
    Seasonic X-460 Fanless
    Case
    Lian Li C37
    Cooling
    Scythe Shuriken Rev B
    Keyboard
    Logitech bluetooth w/ trackpad
Great, Glad it worked for you.

I did notice that the ATI driver gave 7.1 sound, as this was what I was after also.

I struggled to get a driver to load & replace microsofts so used the hardware ids in the driver info page to find the compatible drivers "HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100" I copied & pasted into google.This led me to the drivers I posted above.

Just posted this as it may come in handy in the future for you.

Kind Regards

Bart..
 

My Computer

System One

  • OS
    Windows 8 pro
    CPU
    i7
Hi Bart,
I'm having the exact same problem - when you say you updated Microsoft'a driver, can you please elaborate how you did this. I would really appreciate help, I've spent hours trying to fix this with no luck!
 

My Computer

System One

  • OS
    Windows 8 Pro
Hi Flintron,

That was quite a while ago, but if memory serves me correctly, Once I had downloaded the drivers I went into

control panel - device manager -Sound,Video and game controllers,

Right click on High Definition Audio Device

Click :- Update driver software...

click :- Browse my computer for driver software

click :- Let me Pick from a list of device drivers on my computer.

Click :- "have disk..." button

Click :- "Browse..." button

point it to the extracted downloaded file location and you should be able to select the driver.

Hopefully that should work ok.

Kind Regards

Bart..


P.S. when I done a clean install with windows 8 Pro after its release, I did not have this issue with sound drivers.
 

My Computer

System One

  • OS
    Windows 8 pro
    CPU
    i7
After going to a Windows 8 Pro install I downloaded the latest manufacturer audio driver (which had been updated since my experiences during Release Preview) and although it installed and tested fine it will not play high definition digital audio (sourced from TV via Media Centre or from DVD/bluray). It causes the player to freeze/crash. Stereo audio sources play fine. So I tried the trick with the azalia driver that had worked for me previously. Unfortunately this driver no longer seems to install under Win 8 Pro, and so I'm now stuck with problems again too.

Very frustrating!
 

My Computer

System One

  • OS
    Windows 8 Release Preview
    CPU
    AMD A8-3870K
    Motherboard
    ASRock A75 Pro4-M
    Memory
    8GB G.Skill DDR3 1600
    Graphics Card(s)
    Onchip Radeon 6550D
    Sound Card
    Onboard
    Monitor(s) Displays
    32" Samsung LCD TV
    Hard Drives
    WD Caviar Green 1TB
    PSU
    Seasonic X-460 Fanless
    Case
    Lian Li C37
    Cooling
    Scythe Shuriken Rev B
    Keyboard
    Logitech bluetooth w/ trackpad
If anyone can help me with my audio problem i would be great full!

I'm not sure how my audio drivers stopped working. i had normal audio not four days ago! the only thing i could figure is i left mute on for too long and it some home screwed up my drivers. when i go into the device manger and click sound, audoi and games this comes up!

sound drivers.jpg
 

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My Computer

System One

  • OS
    Windows 8
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