Windows 8 and 8.1 Forums


Windows 8: No sound card was found.

  1. #1


    Posts : 1
    Windows 8.1 64-bit

    Windows 8: No sound card was found.


    Brought a computer in for a "cleanup" at Staples, and upon bringing it home it didn't have any sound. I waited two months to bring it back, and after doing so the person at the computer center said there was "nothing they could do."

    Ran Dxdiag at the behest of an employee and there's no information under the "Sound" tab.

    Opened Device Manager. Three things are showing issues:

    1. Microsoft Streaming Tee/Sink-to-Sink Converter

    properties > details > Hardware Ids :

    SW\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}

    2. Microsoft Streaming Tee/Sink-to-Sink Converter (duplicate?)

    properties > details > Hardware Ids :

    SW\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}



    3. Realtek High Definition Audio

    properties > details > Hardware Ids :

    HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C2B05&REV_1003
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C2B05


    Eagerly await a response to this. Thanks a lot in advance. ^_^

      My System SpecsSystem Spec

  2. #2


    Please post a screenshot of the Device Manager, Sound section.
    Screenshots and Files - Upload and Post in Eight Forums
      My System SpecsSystem Spec

  3. #3


    My Windows 8 installations never finds my SoundMax Integrated device on first installation. But Windows Update finds a driver.
      My System SpecsSystem Spec

  4. #4


    Posts : 81
    Windows 8.1


    Quote Originally Posted by fjordan92 View Post
    Brought a computer in for a "cleanup" at Staples, and upon bringing it home it didn't have any sound. I waited two months to bring it back, and after doing so the person at the computer center said there was "nothing they could do."

    Ran Dxdiag at the behest of an employee and there's no information under the "Sound" tab.

    Opened Device Manager. Three things are showing issues:

    1. Microsoft Streaming Tee/Sink-to-Sink Converter

    properties > details > Hardware Ids :

    SW\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}

    2. Microsoft Streaming Tee/Sink-to-Sink Converter (duplicate?)

    properties > details > Hardware Ids :

    SW\{cfd669f1-9bc2-11d0-8299-0000f822fe8a}



    3. Realtek High Definition Audio

    properties > details > Hardware Ids :

    HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C2B05&REV_1003
    HDAUDIO\FUNC_01&VEN_10EC&DEV_0662&SUBSYS_103C2B05


    Eagerly await a response to this. Thanks a lot in advance. ^_^
    That computer is supposed to use the Realtek HD Audio driver. Download & install the Realtek audio driver from the Realtek web site. And connect a pair of high quality & powered stereo desktop speakers at the back of the computer (if it's a desktop computer).
      My System SpecsSystem Spec

Windows 8: No sound card was found.
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