Windows 8 and 8.1 Forums

audio headphone problem

  1. #1

    Posts : 1
    64-bit Windows 8.1 build 9600

    audio headphone problem

    i just bought some new headphones that are USB to replace my old one that was also USB and i am having the same problem where they will not play audio. i looked in the playback and they are checked under
    Default Communica
    but when i try to change it to default device it dose nothing. also it says no audio device installed under mixer but it is installed.(update) the problem is i have the headphones and I cant get sound from them. everything i check says there ready to use but because its on Default Communication and my speakers are on default device it wont let me use them and i cant change them to default device

    Is default communications device correct? Seems they should be detected as headphones.
    What is listed in the Device Manager, Sound, Video and Game Controllers section? Is the headphones listed there?"
    its listed under both audio input and output and
    Sound, Video and Game Controllers section

    Click image for larger version
    (update) just installed windows 7 out of preference and in doing so it fixed it thanks for trying to help anyway
    Last edited by derekcrad; 28 Dec 2015 at 13:34.

      My System SpecsSystem Spec

  2. #2

    Is default communications device correct? Seems they should be detected as headphones.
    What is listed in the Device Manager, Sound, Video and Game Controllers section? Is the headphones listed there?

    Not related to your USB Headset issue, I see you only have the generic, basic function, "High Definition Audio" drivers installed. You should install the correct sound drivers for your sound hardware chip for full functionality (e.g. if you have the Realtek audio chip install the Realtek drivers, if you have Conexant, the same way, etc).

    Also, please fill in the "My System Specs". Helps us to try and help you.
      My System SpecsSystem Spec

audio headphone problem
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