Windows 8 and 8.1 Forums


Audio issue with a sony vaio laptop.

  1. #1


    Posts : 4
    Windows 8.1

    Audio issue with a sony vaio laptop.


    Hey,i would really like some help with a strange issue i'm having.The laptop is SVS1513z9e (Support for SVS1513Z9E | Sony) after a simple restart where no changed were made and no programs were added i plug my headphones in the jack and the audio is still coming from the internal speakers,like it's not recognising the jack.Any advice will be helpfull because after two days of googling i found nothing helpfull.From sony's site i confirmed that it had a realtek chip,so that would mean that realtek hd audio manager would be responsible about the jacks,but realtek hd audio manager is nowhere to be found on my computer.Laptop was shiped with windows 8 but it's 8.1 now if that makes any difference.Eager to hear from you people.

    EDIT:Forgot to mention that i tried unistlaling realtek drivers then installing the latest realtek drivers from realtek's site and also the drivers from sony's site but with no success.

      My System SpecsSystem Spec

  2. #2


    Are you saying you plug in the headphone but there is nothing heard in the headphone? or that you get audio from both the headphone and the internal Speakers?
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1


    I plug in the headphones and the sound keeps coming out from the speakers.
      My System SpecsSystem Spec

  4. #4


    Please answer the question. When you plug in headphones, do you get audio in the headphones?
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1


    No,the sound is only coming from the internal speakers.It's the same when i tried with external speakers.
      My System SpecsSystem Spec

  6. #6


    OK. now we are getting to the problem. Based on what you have reported you have done it would appear to be a hardware problem with the headphone jack.

    However, to make sure go to the Device Manager, uninstall the RealTek sound device and also uninstall the sound driver. Then restart Windows and Windows will install the sound and should install the generic, basic function, High Defintion Audio Codec driver. Check the headphone jack to see if it works or not. If it still does not work, the likely problem is hardware.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8.1


    Will do that once i'm home and post any results,thanks.
      My System SpecsSystem Spec

Audio issue with a sony vaio laptop.
Related Threads
I have problem with my laptop if I opean it he work good with film n every think else but if I opean autocad. Or some programs strong he flash shut down n I dunno why , hi was working good till now can someone help me or tell what I need to do Thx you
Hi, I have a Sony Vaio Laptop (Model SVE14A3C5E) with Windows 8/8.1 pre-installed. My laptop froze when doing a restart so I manually shut it down holding the power button(It froze on the screen saying 'Stopping Services'). When turning it back on it started to do an Automatic Repair but after...
A month ago or so I made a copy of the recovery partition using the Windows option to create recovery unit, and when it finished I chose the option to delete recovery partition from the internal hard drive. A new 25 GB hard drive appeared, everything was fine. Now I would like to sell this...
Hello, I buyed a sony laptop from a shopping. First Question: before it ... can i sure that my sony laptop is new notebook or refurbished laptop ? Two Question: Windows original in my laptop is Windows 8 ... can i install windows manually? where is licence? ( I saw under laptop beside...
Hi, I am trying to migrate my OS to SSD but I spent one evening without success. I was trying to clone disk but after swaping drives I'm getting screen that my system should be recovered. Can someone help me?
sony Vaio windows 8 in General Support
Hello....got a Sony Vaio windows 8....and noticed it has only C disc......so in case i qould like to format the laptop in the future,all data inserted would be eraSED,as it will format all Data C.....is there any way to open a new DATA D DISC?
Hello guy. I have a little issue with me Sony VAIO laptop after installing Windows 8. In fact I did not have this issue when i installed it 1st time, (meaning I was running Windows 8 previously on this machine without this issue). The Issue: I can not control the brightness level by it's...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook