Windows 8 and 8.1 Forums


No sound: plug in the speaker, headset, or headphone

  1. #1


    Posts : 4
    Win 8

    No sound: plug in the speaker, headset, or headphone


    Ok, so been using a dell XPS 13 2015 edition for about a month now.
    An hour ago I tried playing some music and it wasn't playing. This led me to clicking the volume icon in the system tray and the following popped up: Click image for larger version. Sometimes the "looking for errors" screen turns up instead, and it find something along the lines of "driver malfunctioning". I don't know the specific drivers for my sound card. Anyone suggesting something?

      My System SpecsSystem Spec

  2. #2


    Open device manager, right click on the audio device, click uninstall, tick the box to remove drivers. Let that uninstall.

    Download and install this driver: Dell XPS 13 2015 Audio Driver (Win 8.1 x64)
      My System SpecsSystem Spec

  3. #3


    For your other drivers, for future reference, bookmark this site: Dell Drivers XPS 13 2015
      My System SpecsSystem Spec

  4. #4


    Posts : 4
    Win 8


    Quote Originally Posted by hydranix View Post
    For your other drivers, for future reference, bookmark this site: Dell Drivers XPS 13 2015
    I actually don't have anything at all under Sound in devicemgr.... gonna install the drivers and see if it works.
      My System SpecsSystem Spec

  5. #5


    Hope everything worked out ok for you.
      My System SpecsSystem Spec

No sound: plug in the speaker, headset, or headphone
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