Windows 8 and 8.1 Forums


Sound Worked in Consumer Preview but not Release Preview

  1. #1

    Sound Worked in Consumer Preview but not Release Preview


    My sound used to work in the consumer preview fine but since I upgraded to the Release Preview I need the volume max and headphones in to hear anything. Any help appreciated. If more info is needed just ask.

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  2. #2


    Check in your Device Manager whether you have this driver,
    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by brummyfan View Post
    Check in your Device Manager whether you have this driver,
    Click image for larger version
    I have two listed. It could be the driver. I have a generic MS one. Where do I go to see the company make and model of my soundcard.
      My System SpecsSystem Spec

  4. #4


    In the same window(High Def Audio Device Properties) click Details tab and select "Hardware Ids" from the dropdown menu.

    EDIT: Generic Windows driver should be sufficient, give sfc /scannow a try before using manufacturers drive using the second option in this Tutorial:SFC /SCANNOW Command - Run in Windows 8
      My System SpecsSystem Spec

  5. #5


    I did that and the cmd prompt said:
    Windows Resource protection did not find any integrity violations.
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  6. #6


    Then look for the drivers from manufacturers and if that doesn't work, a clean install might solve the problem.
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  7. #7


    Quote Originally Posted by brummyfan View Post
    Then look for the drivers from manufacturers and if that doesn't work, a clean install might solve the problem.
    How do I find out the manufacturer of my sound card?
      My System SpecsSystem Spec

  8. #8


    Quote Originally Posted by carstorm View Post
    Quote Originally Posted by brummyfan View Post
    Then look for the drivers from manufacturers and if that doesn't work, a clean install might solve the problem.
    How do I find out the manufacturer of my sound card?
    Download and install this free utility: Portable HWiNFO64 Download - Softpedia
    EDIT: Or go to control panel (small icon view), click Administrative Tools, click System Information and view Audio Manufacturer under Components.
      My System SpecsSystem Spec

  9. #9


    That said ever one was Microsoft but I know their not. After look around I found "SRS Premium Sound" engraved my my pc. I do a search and found out its by relteck like many other parts of my system. However I can't find the windows 8 driver for it now. I'll keep searching but if anyone comes across a download please post it. TY
      My System SpecsSystem Spec

  10. #10


    Try the driver for window 7 from here and let us know whether it helps.
    Realtek Definition Audio Codecs
      My System SpecsSystem Spec

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Sound Worked in Consumer Preview but not Release Preview
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