Windows 8 and 8.1 Forums


No sound coming from headphones but speakers work

  1. #1


    Posts : 1
    windows 8.1

    No sound coming from headphones but speakers work


    So Recently I got a new computer its an Acer. It only has one jack for headphones and microphones and usually when I plug one in it works fine and asks me to clarify which I'd like to use. I switch between headphones and microphone a lot so its a very useful tool for me. Though recently when I plug it in it no longer gives me the option to choose and no sound plays from the headphones and it instead plays from the speakers whether its plugged in or not. It also dims the sound a bit when they're plugged in so I think it decided I was mainly/only going to use microphone and set it to a mic one regardless of what's plugged in. I'm not very tech savvy but I tried my best to fix it. I tried other headsets, It is the same. I tried half plugging it in or fiddling with it, Its the same. I tried going into the sound playback list and seeing if it was disabled and it is not, It does not even show headphones as an option though it does show 'speaker's. I tried messing around in those settings and restoring them to default and nothing worked. I also tried going to the mic settings. For the mic settings there is two different options, 'microphone' which I assume is the one I usually plug in (since I can just plug my mic in and it works now) and stereo mix. I'v tried disabling the mic and enabling stereo mix and vise verse and tried restoring to default and tried making it forget about the mic and putting it back on and nothing is working and I really would like to use my headset since I listen to very loud music and other things of course

      My System SpecsSystem Spec

  2. #2


    Try a reinstall and see if it fixes the problem. Go to the Device Manager, RIGHT click on the entry for your sound device (Could be Realtek, Conexant, etc) and then LEFT click "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. This fixes a lot of corruptions and may fix your problem.

    In reference to the Stereo Mix, that should be set as the default Recording device. Then if you use the mic it will be heard, or if you want to record audio from the Internet you must have the Stereo Mix.
      My System SpecsSystem Spec

No sound coming from headphones but speakers work
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