Windows 8 and 8.1 Forums


Sound Distortion and Crackling

  1. #1


    Posts : 4
    Windows 8.1 Professional

    Sound Distortion and Crackling


    Hi i recently been having issues with sound for the past couple of weeks when using, both on board sound and also my soundcard. when using my 5.1 surround sound Ive have been looking online to find a solution but nothing so far has fixed this. I only get the issue, when playing music watching films playing games and youtube. My drivers are fully updated and bios is up to date

    PC Specs

    Processor AMD Dual Core 3.7
    4gb DDR 3 Ram
    2Tb harddrive
    500gb Harddrive
    Sapphire 7750 Graphics Card
    Creative Sound Blaster Audigy 2
    Motherboard Asus A55BM-E

    Any Help would be great

      My System SpecsSystem Spec

  2. #2


    The noise problem was a common problem on Win 7, and to a lesser extent on Win 8. There isn't a "one fix" for the problem. Some of the problems can be traced to sound drivers, others to Video drivers, power supply, etc.

    Suggest you download and run the Resplendence Latency Mon program. That may get you in the right area.
    Resplendence Software - Advanced System Tools and Developer Components

    A side note, if you are using the SoundBlaster, disable the on-board audio in the BIOS to avoid conflicts. Unlike Windows XP, newer Windows only allows one default audio playback device.
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1 Professional


    Thanks for the reply i have chhecked Latency Mon, and my device appears to be working properly and has no reported erros may just have to put up with it till it is resolved.
      My System SpecsSystem Spec

  4. #4


    That may be the speaker system, or connections from the speaker system to the PC.
    Does this also happen with headphones?
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1 Professional


    no problem only happens when connected with a 3.5mm stereo jack going into my surround sound has worked fine for ages only started 3 weeks ago.

    for some reason i get the sound to clear when having only the right speaker if i go back to normal settings the problem will start again
    Last edited by Baphomet; 04 May 2015 at 11:50.
      My System SpecsSystem Spec

  6. #6


    "Reseat" all connections, both at the PC and all speaker connections, in case one is not making proper contact. Reseat-unplug each connection then plug back in ensuring the plug is fully seated in the jack.
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8.1 Professional


    after checking everything over Looks like i found the problem my surround system audio jack is causing the problem thanks for the reply
      My System SpecsSystem Spec

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