headphone works only when i partially plug it

Zaref

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Egypt
hello
i have samsung headphones that came with my NOTE 3 it was working well when i plug it to my laptop
just today something strange happened
when i plug it in the laptop only the left one work but the right one doesn't
if i plug it half way both work well but the microphone doesn't
N.B : both the right and left sides work well in my mobile when i plug them all the way
i tried another headphones that works well on other devices and i had the same issue
can you help
thanks in advance
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G580
    CPU
    Inter Core I5 3210M
    Memory
    4GB
    Graphics Card(s)
    Nvidia Geforce 610
    Screen Resolution
    1366*786
    Internet Speed
    1MBpS
    Browser
    Google Chrome
    Antivirus
    Avira
    Other Info
    medical student who enjoys gaming
That's usually a jack problem on the laptop or plug problem on the headphones. Can try blowing out the jack with a can of air. I have even applied rubbing alcohol to the headphone plug before and inserted it a few times. Laptop off of course.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
I worked in an audio store for many years. 90% of the time, the plug is defective. Of course, the easy way to determine is to plug them into another device. If same problem, you have your answer. Unfortunately, with today's molded plugs, the mfr is the only repairor just get a new set.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
I worked in an audio store for many years. 90% of the time, the plug is defective.

Yea, I would try another headphone also.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
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