Windows 8 and 8.1 Forums


Audio buzzing problem when watching twitch.tv or Youtube

  1. #1


    Posts : 2
    Windows 8.1

    Audio buzzing problem when watching twitch.tv or Youtube


    I started having audio issues yesterday when I would watch twitch.tv or youtube and searched around trying to find answers for the problem. I updates all of my drivers and changed power management to see if it would fix the problem, but it didn't I saw a few answers to run LatencyMon to see what the problem was and this is the full report I have after running it. I have a Lenovo Y410P

    ____________________________________________________________________________________________________ _____
    CONCLUSION
    ____________________________________________________________________________________________________ _____
    Your system appears to be having trouble handling real-time audio and other tasks. You are likely to experience buffer underruns appearing as drop outs, clicks or pops. One or more DPC routines that belong to a driver running in your system appear to be executing for too long. One problem may be related to power management, disable CPU throttling settings in Control Panel and BIOS setup. Check for BIOS updates.
    LatencyMon has been analyzing your system for 0:09:29 (h:mm:ss) on all processors.


    ____________________________________________________________________________________________________ _____
    SYSTEM INFORMATION
    ____________________________________________________________________________________________________ _____
    OS version: Windows 8 , 6.2, build: 9200 (x64)
    Hardware: 20216, LENOVO, VIQY0Y1
    CPU: GenuineIntel Intel(R) Core(TM) i7-4700MQ CPU @ 2.40GHz
    Logical processors: 8
    Processor groups: 1
    RAM: 8104 MB total


    ____________________________________________________________________________________________________ _____
    CPU SPEED
    ____________________________________________________________________________________________________ _____
    Reported CPU speed: 2394.0 MHz
    Measured CPU speed: 3324.0 MHz (approx.)

    Note: reported execution times may be calculated based on a fixed reported CPU speed. Disable variable speed settings like Intel Speed Step and AMD Cool N Quiet in the BIOS setup for more accurate results.


    ____________________________________________________________________________________________________ _____
    MEASURED INTERRUPT TO USER PROCESS LATENCIES
    ____________________________________________________________________________________________________ _____
    The interrupt to process latency reflects the measured interval that a usermode process needed to respond to a hardware request from the moment the interrupt service routine started execution. This includes the scheduling and execution of a DPC routine, the signaling of an event and the waking up of a usermode thread from an idle wait state in response to that event.

    Highest measured interrupt to process latency (s): 11346.481658
    Average measured interrupt to process latency (s): 7.217776

    Highest measured interrupt to DPC latency (s): 11331.941466
    Average measured interrupt to DPC latency (s): 1.488981


    ____________________________________________________________________________________________________ _____
    REPORTED ISRs
    ____________________________________________________________________________________________________ _____
    Interrupt service routines are routines installed by the OS and device drivers that execute in response to a hardware interrupt signal.

    Highest ISR routine execution time (s): 43.497076
    Driver with highest ISR routine execution time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

    Highest reported total ISR routine time (%): 0.000647
    Driver with highest ISR total time: HDAudBus.sys - High Definition Audio Bus Driver, Microsoft Corporation

    Total time spent in ISRs (%) 0.000707

    ISR count (execution time <250 s): 2898
    ISR count (execution time 250-500 s): 0
    ISR count (execution time 500-999 s): 0
    ISR count (execution time 1000-1999 s): 0
    ISR count (execution time 2000-3999 s): 0
    ISR count (execution time >=4000 s): 0


    ____________________________________________________________________________________________________ _____
    REPORTED DPCs
    ____________________________________________________________________________________________________ _____
    DPC routines are part of the interrupt servicing dispatch mechanism and disable the possibility for a process to utilize the CPU while it is interrupted until the DPC has finished execution.

    Highest DPC routine execution time (s): 13775.916040
    Driver with highest DPC routine execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

    Highest reported total DPC routine time (%): 0.090788
    Driver with highest DPC total execution time: Wdf01000.sys - Kernel Mode Driver Framework Runtime, Microsoft Corporation

    Total time spent in DPCs (%) 0.140198

    DPC count (execution time <250 s): 1469028
    DPC count (execution time 250-500 s): 0
    DPC count (execution time 500-999 s): 48
    DPC count (execution time 1000-1999 s): 1
    DPC count (execution time 2000-3999 s): 73
    DPC count (execution time >=4000 s): 0


    ____________________________________________________________________________________________________ _____
    REPORTED HARD PAGEFAULTS
    ____________________________________________________________________________________________________ _____
    Hard pagefaults are events that get triggered by making use of virtual memory that is not resident in RAM but backed by a memory mapped file on disk. The process of resolving the hard pagefault requires reading in the memory from disk while the process is interrupted and blocked from execution.

    NOTE: some processes were hit by hard pagefaults. If these were programs producing audio, they are likely to interrupt the audio stream resulting in dropouts, clicks and pops. Check the Processes tab to see which programs were hit.

    Process with highest pagefault count: svchost.exe

    Total number of hard pagefaults 24313
    Hard pagefault count of hardest hit process: 15717
    Highest hard pagefault resolution time (s): 2791832.274436
    Total time spent in hard pagefaults (%): 4.044322
    Number of processes hit: 13


    ____________________________________________________________________________________________________ _____
    PER CPU DATA
    ____________________________________________________________________________________________________ _____
    CPU 0 Interrupt cycle time (s): 13.206760
    CPU 0 ISR highest execution time (s): 36.380952
    CPU 0 ISR total execution time (s): 0.005638
    CPU 0 ISR count: 766
    CPU 0 DPC highest execution time (s): 13775.916040
    CPU 0 DPC total execution time (s): 2.629188
    CPU 0 DPC count: 1281499
    ____________________________________________________________________________________________________ _____
    CPU 1 Interrupt cycle time (s): 12.076505
    CPU 1 ISR highest execution time (s): 43.497076
    CPU 1 ISR total execution time (s): 0.016321
    CPU 1 ISR count: 989
    CPU 1 DPC highest execution time (s): 12354.798246
    CPU 1 DPC total execution time (s): 1.500029
    CPU 1 DPC count: 52561
    ____________________________________________________________________________________________________ _____
    CPU 2 Interrupt cycle time (s): 6.577201
    CPU 2 ISR highest execution time (s): 42.119048
    CPU 2 ISR total execution time (s): 0.001204
    CPU 2 ISR count: 147
    CPU 2 DPC highest execution time (s): 11098.104010
    CPU 2 DPC total execution time (s): 0.231866
    CPU 2 DPC count: 36389
    ____________________________________________________________________________________________________ _____
    CPU 3 Interrupt cycle time (s): 12.970073
    CPU 3 ISR highest execution time (s): 43.490393
    CPU 3 ISR total execution time (s): 0.003084
    CPU 3 ISR count: 316
    CPU 3 DPC highest execution time (s): 12396.414787
    CPU 3 DPC total execution time (s): 0.712617
    CPU 3 DPC count: 22694
    ____________________________________________________________________________________________________ _____
    CPU 4 Interrupt cycle time (s): 5.382472
    CPU 4 ISR highest execution time (s): 25.184628
    CPU 4 ISR total execution time (s): 0.000422
    CPU 4 ISR count: 67
    CPU 4 DPC highest execution time (s): 5504.54010
    CPU 4 DPC total execution time (s): 0.120791
    CPU 4 DPC count: 19220
    ____________________________________________________________________________________________________ _____
    CPU 5 Interrupt cycle time (s): 12.205397
    CPU 5 ISR highest execution time (s): 37.991646
    CPU 5 ISR total execution time (s): 0.002554
    CPU 5 ISR count: 278
    CPU 5 DPC highest execution time (s): 11758.441103
    CPU 5 DPC total execution time (s): 0.611787
    CPU 5 DPC count: 17503
    ____________________________________________________________________________________________________ _____
    CPU 6 Interrupt cycle time (s): 6.223893
    CPU 6 ISR highest execution time (s): 26.085213
    CPU 6 ISR total execution time (s): 0.000512
    CPU 6 ISR count: 89
    CPU 6 DPC highest execution time (s): 6822.874687
    CPU 6 DPC total execution time (s): 0.151392
    CPU 6 DPC count: 23560
    ____________________________________________________________________________________________________ _____
    CPU 7 Interrupt cycle time (s): 12.698931
    CPU 7 ISR highest execution time (s): 38.745196
    CPU 7 ISR total execution time (s): 0.002456
    CPU 7 ISR count: 246
    CPU 7 DPC highest execution time (s): 6320.807018
    CPU 7 DPC total execution time (s): 0.425527
    CPU 7 DPC count: 16466
    ____________________________________________________________________________________________________ _____

      My System SpecsSystem Spec

  2. #2


    The Latency Mon can overwhelm with data and sometimes hard to interpret (at least for me).

    However, one thing I see reference is "High Definition Audio Bus driver, which suggests you do not have the correct sound driver installed. In most cases if the generic, basic function, Windows installed High Definition Audio Drivers (Codec) is installed that says the correct sound driver has not been installed. The High Definition Audio can also be installed for HDMI Audio (if you have HDMI) and that can also indicate the correct HDMI audio driver has not been installed. You specific model uses RealTek for the PC audio and can have either Intel or NVIDIA for HDMI (depending on optional video).

    Considering the audio does not appear to have the correct drivers, install the proper drivers and see if that makes any difference as a first step.
      My System SpecsSystem Spec

  3. #3


    Posts : 2
    Windows 8.1


    I updated my realtek driver to the newest version and I haven't been getting the buzzing problem anymore. Thank you for the help.
      My System SpecsSystem Spec

  4. #4


    Wow! that was easier than I thought. But, glad to hear it is working OK
      My System SpecsSystem Spec

Audio buzzing problem when watching twitch.tv or Youtube
Related Threads
Hello, i switched a half year ago to Windows 8 from 7, since then i receive every time i use something Shockwave related (Youtube, Twitch.tv, ...) Bluescreens. I tried alot and it never worked, so i used the log collector for all the informations, i realy hope someone can help me.
BSOD watching youtube videos, BAD_POOL_HEADER in BSOD Crashes and Debugging
Recently while in the middle of watching YouTube clips, my computer freezes up and with a loud humming sound. Having no other options I'm forced to power down the desktop and then restart (Hard Boot). The computer restarts, and just as soon as the desktop tries to appear, BSOD occurs saying...
Solved BSOD while watching twitch streams in BSOD Crashes and Debugging
Been getting the BSOD error code "system_service_exception (dxgkrnl.sys)" within the last 2 days. Any help would be great, its frustrating to have this happen out of the blue. :(
I have been getting BSOD KERNEL_SECURITY_CHECK_FAILURE errors while watching Twitch or playing some games. I am using an iMac 14,2 i7-4771 @ 3.5GHz with 16 GB of Ram and a 3TB Fusion Drive with the HDD partitioned into a Mavericks and Windows 8.1 operating system.
I'm getting the following errors while watching YouTube in Chrome on my MSI laptop. See attached diagnostics. Errors: DRIVER_IRQL_NOT_LESS_OR_EQUAL (wfplwfs.sys), dump file: 060214-24468-01.dmp KERNEL_SECURITY_CHECK_FAILURE, dump file: 060214-6781-01.dmp Something that may be noteworthy is I...
BSOD Watching youtube videos in BSOD Crashes and Debugging
Hello, my comp crushed, my display adapter is Intel (R) HD Graphics. it's updated to 12/12/12 and I can't manually update it to newer version. What can be the solution?
CPU usage high when watching a youtube video in Performance & Maintenance
My cpu usage reaches 30% whenever i watch a youtube video. why is this happening? should it be using 5-10% at the most? 20449
Eight Forums Android App Eight Forums IOS App Follow us on Facebook