Windows 8 and 8.1 Forums


audio/video stutters/lags when moving mouse

  1. #1


    Posts : 12
    windows 8.1

    audio/video stutters/lags when moving mouse


    ACER Aspire XC-605 Desktop PC with S240HLBID Full HD 24" LED Monitor
    windows 8.1 64-bit
    inter core i5 processor 4440
    intel hd grathics
    2 tb hard drive
    8gb ddr3 memory
    dvd-super milti drive
    card reader
    intergrated lan 10/100/1000
    wireless lan-bluetooth
    with monitor
    S240HLBID Full HD 24" LED Monitor
    and wireless keyboard
    and wireless mouse


    It happened Yesterday.

    i have turned my PC on as usual, but after 10 to 15 minutes my audio/sound/video/mouse stutters/lags/glitches when i am listening to music, YouTube, CD or when i am playing games like Star Craft 2, Dota 2 or even Mine craft. It is happening to three of the browses i am using: Mozilla, Chrome and Explorer so it is not a problem of the particular browser. i have tried to restart the PC but didn't work, i have tried uninstalling the Adobe flash if that was a case and then restarting the PC, then installing Adobe Flash but the problem is still there. i haven't tried to back up my PC because it is only 2 moths old and i don't want to lose my games and files on the computer.I have even tried to change batteries but still nothing.

    if you know what is the cause of this all and you have solution for it please reply me thank you a lot.

    PS: about the mouse.
    when i am not watching anything, listening anything or even playing anything the mouse still lags and glitches. i have checked the connection still perfectly fine and i have tried to scan my PC if there is not Viruses and nothing is showing up, I am using kaspersky as my antivirus.

    PSS: sorry for grammar, spelling and punctuation, i am not English i am Polish in fact.



    STILL GOT PROBLEMS WITH THE MOUSE AND KEYBOARD
    PROBABLY I WILL RETURN TO THE SHOP SO THEY CAN REPAIR MY COMPUTER BUT FOR NOW I WILL TRY TO ASK FOR SOLUTION

      My System SpecsSystem Spec

  2. #2


    Depending on the wireless keyboard and mouse those devices may be the problem and not the PC. I have a desktop, with an i7 CPU and had similar problems with a Logitech keyboard/mouse unit. I returned those devices to the store and exchanged for a Microsoft wireless keyboard and mouse and no more problems.
      My System SpecsSystem Spec

  3. #3


    Posts : 12
    windows 8.1


    Its all acer products
      My System SpecsSystem Spec

  4. #4


    Hard to tell who the OEM is for the keyboard and mouse. But, that could still be the problem.
      My System SpecsSystem Spec

  5. #5


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit
      My System SpecsSystem Spec

audio/video stutters/lags when moving mouse
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