HP Elitebook 840 - lost all audio after new SSD & install

Hey,

I have had a few problems with the above laptop which appear to be have solved by installed a new pure SSD hard drive. Windows 8.1 has been installed and the OS has activated fine, the only strange thing is that it appears i have lost all audio and the speaker symbol at the bottom right hand side of the screen has a little red cross on it.

Tried installing the manufactures drivers but nothing has happened.

Anything I can try to try and trouble shoot this problem at sort it out swiftly please?

Thanks

Is this the site you loaded the drivers from:
Drivers & Software for HP EliteBook 840 G1 Notebook PC - HP Support Center.

Go to Devices and Printers, does the Audio device appear, right click it and you may troubleshoot from there.

Look in Device Manager for any problem devices
-> the category expands to show problem devices when you first view the list.

Post a screen shot of the General tab for any device that shows a problem

Also follow this this tutorial to post a PUBLISHED Speccy report:
Speccy - Publish Snapshot of your System Specs

Nucci probably sent you to the right place - a driver is most likely missing.

Bill
.

May be more than just the sound driver was not installed. In most cases Windows will install the generic, basic function HIgh Definition Audio Drivers if a compatible sound card is detected.