Audio choppy when idle - songs getting cut, read issues?

Crazy Serb

New Member
Messages
2
This is like a ghost in a machine issue of mine now, and it's been for a few months, killing me at this point as I can't figure out what it is... what happens is that while I'm working on the computer, everything is fine. As soon as I step away for a few minutes, and the PC is idle, the audio playing starts getting choppy/cutting off for no reason whatsoever. And it doesn't matter whether I am listening to a live stream or if it's something being played off any of my hard drives (Intel SSD with OS on it, two WD Green hard drives for storage).

And it goes on until I move the mouse and regain the control over the computer.

Rinse and repeat.

As soon as I step away from the computer, sometimes within minutes, this issue kicks in, and it sounds like the Windows is reading a huge file and it's clogging the pipeline of sorts, not letting the audio play smoothly, so it starts chopping it up (like a bad feed off the web without enough bandwidth to support smooth playback)... super weird.

Any ideas what it may be? Where to look? How to even begin diagnosing this thing?

Thanks in advance.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 3770
    Motherboard
    Asus P8H77-M Socket 1155
    Memory
    Patriot Viper 3 Mamba Black 16GB (2x8GB) DDR3 1600MHz CL9 DIMMs (PV316G160C9K)
    Graphics Card(s)
    Gygabyte NVidia GeForce GTX 660 2GB
    Sound Card
    Native Instruments Traktor Kontrol S4 / Realtek Built-in
    Monitor(s) Displays
    Dell U2410
    Screen Resolution
    1920x1200
    Hard Drives
    Intel 180gb 335 Series SSD SATA3 (SSDSC2CT180A4)
    2TB Western Digital WD20EARS-00MVWB0
    1TB Western Digital WD10JPVT-00A1YT0
    PSU
    Thermaltake TR-600 600W
    Case
    Silverstone Temjin Evolution SST-TJ08B-E Black mATX Case
    Cooling
    Zalman CNPS5X
    Keyboard
    Logitech K800
    Mouse
    Logitech M570
    Internet Speed
    Fast
    Antivirus
    Microsoft Security Essentials
I have a (Sonar) recording studio.

Does this happen with the Traktor Knontrol connected? If it is, disconnect it and see if it changes.

Also, if you have any custom settings in the RealTek HD Control Panel, disable those for testing.

Reinstall the RealTek, uninstall the RealTek in the Device Manager but DO NOT uninstall drivers. Then restart the PC and when Windows starts it will detect and reinstall it. If there were any Windows/Audio corruptions this will fix it.

Finally, if not of what I suggest fixes it, download and run the free Respledence Latency Mon.
Resplendence Software - Advanced System Tools and Developer Components
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Well, everything kinda goes through Traktor Kontrol sound card - I have it connected via USB to the PC (for power and audio), and if I disconnect it, well, then I can't play anything on the speakers as they are powered speakers hooked up through Traktor only.

Any ideas?

Maybe it's a Traktor issue of sorts, when PC goes idle it starts losing USB power or something?
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    CPU
    Intel Core i7 3770
    Motherboard
    Asus P8H77-M Socket 1155
    Memory
    Patriot Viper 3 Mamba Black 16GB (2x8GB) DDR3 1600MHz CL9 DIMMs (PV316G160C9K)
    Graphics Card(s)
    Gygabyte NVidia GeForce GTX 660 2GB
    Sound Card
    Native Instruments Traktor Kontrol S4 / Realtek Built-in
    Monitor(s) Displays
    Dell U2410
    Screen Resolution
    1920x1200
    Hard Drives
    Intel 180gb 335 Series SSD SATA3 (SSDSC2CT180A4)
    2TB Western Digital WD20EARS-00MVWB0
    1TB Western Digital WD10JPVT-00A1YT0
    PSU
    Thermaltake TR-600 600W
    Case
    Silverstone Temjin Evolution SST-TJ08B-E Black mATX Case
    Cooling
    Zalman CNPS5X
    Keyboard
    Logitech K800
    Mouse
    Logitech M570
    Internet Speed
    Fast
    Antivirus
    Microsoft Security Essentials
The Traktor with USB could very well be the problem. .

I have my recording studio PC's Power Plan set to High Performance to eliminate some of the power problems such as USB selective suspend which is set to disabled. The only thing I do, is "power off" the monitor after 30 minutes. Sleep is not used. When I power off the PC, I do not use Hibernate.

"Computer" speakers are powered speakers. However, I can use my studio monitor speakers (JBL LSR308's) connected to the PC audio if I wanted.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
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