Windows 8 and 8.1 Forums


Win 8.1 No speakers or headphones are plugged in (Realtek)

  1. #1


    Posts : 7
    Windows 8.1 64-bit

    Win 8.1 No speakers or headphones are plugged in (Realtek)


    Dear all,

    I've been facing an issue with my sound lately (potentially linked to the win 8.1 update - as seems to be the case of a lot of people); I'm unable to get my sound to work, and I'm getting the following error message: "No speakers or headphones are plugged in".

    I've been trying out a number of things already explained in this forum (reinstalling drivers, disabling things in device manager, playing around in the Realtek settings, removing 8.1 updates), but I've been unluck so far. Please see below for more details. Many thanks in advance.

    Click image for larger versionClick image for larger versionClick image for larger versionClick image for larger versionClick image for larger versionClick image for larger versionClick image for larger version

      My System SpecsSystem Spec

  2. #2


    What is listed in the Device Manager, Sound section? I see a USB device listed in one of your screenshots. What is that?
    The Speakers are set as default. "Quadraphonic" is an old/rarely used speaker type, is that what you have?

    Have you installed R2.75 RealTek High Definition Codecs version from the RealTek site? That is the latest and supports 8.1 (some older versions do not work properly with 8.1).
    Realtek

    Although unrelated to the speakers, I see you do not have a default recording device set. You should set "Stereo Mix" as the default recording device.
      My System SpecsSystem Spec

  3. #3


    Posts : 7
    Windows 8.1 64-bit


    Hi Fireberd,

    Thank you for your reply.

    What is listed in the Device Manager, Sound section? I see a USB device listed in one of your screenshots. What is that?
    I'm not sure which device this is related to, I've taken a screenshot of the device details.
    Click image for larger versionClick image for larger versionClick image for larger version
    The Speakers are set as default. "Quadraphonic" is an old/rarely used speaker type, is that what you have?
    That was just because I was playing around with the settings, setting it to something else like Stereo doesn't change anything.

    Have you installed R2.75 RealTek High Definition Codecs version from the RealTek site? That is the latest and supports 8.1 (some older versions do not work properly with 8.1).
    Realtek
    I've tried that, even using RevoUninstaller first. I'll try it once more.

    Although unrelated to the speakers, I see you do not have a default recording device set. You should set "Stereo Mix" as the default recording device.
    I am unable to "enable" it. I click on it, but it doesn't do anything.

    Thanks in advance.
      My System SpecsSystem Spec

  4. #4


    The USB audio device, whatever that is (could it be a recording device), seems to be what is hanging things up. Disable that, in the Device Manager, and see if it makes any difference?

    Also, if there are "High Definition Audio Devices Listed in the Sound section of the Device Manager, disable those. That normally is generic, audio drivers installed by Windows and if the proper hardware sound drivers are installed they should either go away or be uninstalled.


    I have USB connected recording devices (e.g. my Roland Studio-Capture) but when I power it off, nothing shows up in the Device Manager.

    The Stereo Mix should be able to enable. Stereo Mix is needed if you ever want to record any audio from the Internet.
      My System SpecsSystem Spec

  5. #5


    Posts : 7
    Windows 8.1 64-bit


    Thank you for your quick reply.

    The USB audio device, whatever that is (could it be a recording device), seems to be what is hanging things up. Disable that, in the Device Manager, and see if it makes any difference?
    The only option I had was to Uninstall it, which I did, but no effect after restart.

    Also, if there are "High Definition Audio Devices Listed in the Sound section of the Device Manager, disable those. That normally is generic, audio drivers installed by Windows and if the proper hardware sound drivers are installed they should either go away or be uninstalled.
    You mention the "Sound section", however in "Sound, video and game controllers" I do not have any High Definition Audio Devices listed. In "System Devices" though, I have a few. Could you please tell me which ones I should try and disable/uninstall? Thanks in advance.

    Click image for larger versionClick image for larger version

    The Stereo Mix should be able to enable. Stereo Mix is needed if you ever want to record any audio from the Internet.
    Can't do anything about it now though, but we'll see what happens if the other issue gets fixed.
      My System SpecsSystem Spec

  6. #6


    What is actually in the Device Manager, Sound section? Those screenshots are not of the Device Manager.

    For example this is mine. It lists AMD High Definition Audio Device, which is for HDMI Audio. RealTek audio and two Tranzport entries which are a wireless controller that I use with my recording studio.
    Click image for larger version
      My System SpecsSystem Spec

  7. #7


    Posts : 7
    Windows 8.1 64-bit


    Actually it is Device Manager, but though "Manage PC". Device Manager window shows the same (show hidden activated).
    Click image for larger version
      My System SpecsSystem Spec

  8. #8


    I looked up the Microsoft Streaming service and unless you are streaming some type of media, it doesn't look like that is needed. I don't have it on either of my Windows 8.1 Pro systems. The Microsoft Trusted Audio Drivers are part of the Streaming service. Disable all of this (along with the Intel audio devices mentioned below) and see if that helps.

    The Intel Audio is for HDMI audio if you are using the built in Video in the Intel CPU. If not, you can disable that and I see NVIDIA so I assume you are using an NVIDIA video card.
      My System SpecsSystem Spec

  9. #9


    Posts : 7
    Windows 8.1 64-bit


    Hi Fireberd,

    Below is the result in Device Manager after applying suggested changes. However no changes to the sound.

    When I try to troubleshoot sound problems, it now suggests to enable "Intel Display Audio", which I've tried, but still nothing unfortunately.

    Click image for larger version
      My System SpecsSystem Spec

  10. #10


    Uninstall/reinstall the RealTek audio. In the Device Manager, RIGHT click on the Realtek entry to highlight it then LEFT click "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. This will clear up any potential Windows corruptions of the Realtek sound.
      My System SpecsSystem Spec

Page 1 of 2 12 LastLast
Win 8.1 No speakers or headphones are plugged in (Realtek)
Related Threads
Whenever i plug in my headphones, i hear a buzzing noise. its not the headphones problem, i tested them on other devices and there was no problem. I even changed speakers but i still have the prob, Please Help, ty. :(
The title pretty much says it all. I realize there are other threads out there similar to this, but their solutions either didn't work for me, or the problem wasn't quite the same. My issue is as follows: When I plug my headphones into my laptop (hp dv7t 6c000 quad) audio plays through both the...
Hi friends, I am using Windows 8. I am facing an issue with my sound all on a sudden. The volume icon on the task bar has a red cross on it. When I hover on that it says 'No speakers or headphones plugged in' (attachment-1). When I click on the icon I get a screen like attachment-2 which...
Hi! Sorry if this topic already exist, but i think it is little different. I had this problem, i went to BIOS and enabled sound, but, when i turned on computer there was sound, but it was show as headphones, and speakers aren't plugged in. Actually is opposite, headphones aren't plugged in, but...
I was in a skype call and I plugged in my 3.5m iphone headphones for the first time (using an asus notebook). I got audio but my friend could not hear me. I then plugged in regular 3.5mm headphones and it seemed to be fine. On my other laptop (HP, Win7) I never had this problem. Is there any...
Windows is telling me my headphones are not plugged in BUT they ARE and I can use them with my wife's Windows 7 or my dual booted Linux Zorin 9 (Ubuntu 14.04) Both headphones and microphone do work in Linux so i know my sound card hardware does work and the headphones and microphone jack do work -...
I used to have a notification that would pop up when I plugged my headphones into my laptop (I'm using an Acer Aspire V5-473PG) that would ask what I was plugging into my headphone jack, whether it was a headset, headphones, or audio out. I mistakenly checked the box that basically said "do not ask...
Eight Forums Android App Eight Forums IOS App Follow us on Facebook