Windows 8 and 8.1 Forums


No sound from speakers

  1. #1


    Posts : 10
    Windows 8.1 64bit edition

    No sound from speakers


    Hi.

    Just got my Acer Aspire E5 572g back from repair at Acer Repair Center.
    They switched out my prosessor, but now i got no sound.
    The computer came back with a clean install og win 8.1.

    Added a screenshot showing drivers and that sound is "playing"...
    Attached Thumbnails Attached Thumbnails Screenshot.jpg  

      My System SpecsSystem Spec

  2. #2


    Check the Control Panel, Sound Playback Panel. The "Speakers" (RealTek) should be set as the default playback device.

    This is my Playback Panel, from Win 7 but it should be the same for Win 8.

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    Posts : 10
    Windows 8.1 64bit edition


    Don't really have much to choose from...
    Attached Thumbnails Attached Thumbnails Output.jpg  
      My System SpecsSystem Spec

  4. #4


    It does not show RealTek, only the Microsoft installed High Definition Audio. Is that for HDMI Audio or PC audio? If it is for PC audio that needs to be uninstalled. I would reinstall the correct sound driver, which appears to be RealTek.
      My System SpecsSystem Spec

  5. #5


    Posts : 10
    Windows 8.1 64bit edition


    I updated it now, but still no sound...
    Attached Thumbnails Attached Thumbnails Screenshot1.png  
      My System SpecsSystem Spec

  6. #6


    I suspect something was disconnected during maintenance. Most have a connector for the speakers that plugs into either the motherboard or the I/O board.
      My System SpecsSystem Spec

  7. #7


    Posts : 10
    Windows 8.1 64bit edition


    Quote Originally Posted by fireberd View Post
    I suspect something was disconnected during maintenance. Most have a connector for the speakers that plugs into either the motherboard or the I/O board.
    You were absolutely right!
    I had thouht it could be that too, so I dismantled the computer.
    The geniuses at Acer forgot to reconect the speakers..!

    Thanks for the help and time! :-)
      My System SpecsSystem Spec

No sound from speakers
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