Headphones not recognized

margarida

Member
Member
Messages
56
Location
Portugal
Hi, my computer doesn't recognize my headphones. The speakers work fine, the headphones work on other devices. They used to work on this pc too, but a few hours ago my friends and I were trying to record something with a mixing table and they had to change a few things for it to work. I have no idea what they changed and I don't know what to try to fix it... where should I start?
 

My Computer

System One

  • OS
    Windows 8.1 x64
    Computer type
    Laptop
    System Manufacturer/Model
    HP Pavilion g6 1353-sp
    CPU
    1.5 GHz AMD Quad-Core A6-3420M
    Memory
    6 GB DDR3
    Graphics Card(s)
    AMD Radeon HD 6520G + 7450M Dual GPU (1 GB DDR3 dedicated)
    Screen Resolution
    1366x768
    Hard Drives
    Internal 500 GB
Try the System Restore and restore the PC back to an available restore date that is BEFORE whatever was done.

System Restore will not delete any user data or e-mails.

System Restore can be accessed from Start/Programs/Accessories/System Tools.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
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