Windows 8 and 8.1 Forums


Built in microphone does not work

  1. #1


    Posts : 2
    windows 8.1

    Built in microphone does not work


    Hi,
    I have a new windows 8.1 laptop and my built in microphone does not work. When I plugin an external headphones that includes microphone, it works.
    I have checked the Device Manager and the microphone is enabled. I checked and the driver is updated.
    Any idea what is wrong?
    Thanks in advance

    More details:
    Driver details:
    Click image for larger version
    Screen shot of the microphone state without headphones
    Click image for larger version

    Screen shot of the microphone state with headphones
    Click image for larger version

    Laptop - Asus R510-XX173D. Windows 8.1. i7-4500U

      My System SpecsSystem Spec

  2. #2


    The first thing I notice is you do not have the driver for the sound chip in the PC. You only have the generic, basic function, Windows installed "High Definition Audio Codec". Although that may or may not fix your problem, the first step is to get the correct sound driver.

    Check with ASUS for the correct driver. I can't be sure as they do not list the exact model you list, but the 510L that I looked at listed RealTek for the sound drivers.
      My System SpecsSystem Spec

  3. #3


    Quote Originally Posted by fireberd View Post
    The first thing I notice is you do not have the driver for the sound chip in the PC. You only have the generic, basic function, Windows installed "High Definition Audio Codec". Although that may or may not fix your problem, the first step is to get the correct sound driver.

    Check with ASUS for the correct driver. I can't be sure as they do not list the exact model you list, but the 510L that I looked at listed RealTek for the sound drivers.
    And you can find them here too: Realtek ,with it you will get nice utility in the Control Panel to be able to make precise settings.
      My System SpecsSystem Spec

  4. #4


    Posts : 2
    windows 8.1

    That solved the issue


    Thanks for your help - I just installed the Asus driver and the microphone is now working
    Thanks!
      My System SpecsSystem Spec

  5. #5


    Quote Originally Posted by omeromer View Post
    Thanks for your help - I just installed the Asus driver and the microphone is now working
    Thanks!
    Perfectamente.
      My System SpecsSystem Spec

  6. #6


    Great. thanks for the feedback that you got it working.
      My System SpecsSystem Spec

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