Windows 8 and 8.1 Forums


Microphone not working

  1. #1


    Posts : 4
    Windows 8.1 pro

    Microphone not working


    Hi, I have a Dell Dimension running Win 8.1 pro. Recently my microphone has stopped working. I have looked at other threads and none have helped. My mic does work with other computers but no with mine. When I tried to record my voice on many apps (Skype, sound recorder) but no luck. When I pull the jack out of the hole slightly it displays that the microphone has made a small sound.

      My System SpecsSystem Spec

  2. #2


    A Dell Dimension on Win 8????

    What model Dimension and what sound device and driver do you have?
      My System SpecsSystem Spec

  3. #3


    Posts : 4
    Windows 8.1 pro


    Quote Originally Posted by fireberd View Post
    A Dell Dimension on Win 8????

    What sound device and driver do you have?
    I have a trust headset. No driver, because it is a plug and play headset.
      My System SpecsSystem Spec

  4. #4


    That sounds like a USB headset??? USB headsets have their own digital to analog conversion in the headset. Try a different USB jack , if you haven't already.

    Also, check the status of the headset in the Device Manager. If its not shown, check the USB section to see if there are any unknown devices listed. If there are its probably your headset.
      My System SpecsSystem Spec

  5. #5


    Posts : 4
    Windows 8.1 pro


    Quote Originally Posted by fireberd View Post
    That sounds like a USB headset??? USB headsets have their own digital to analog conversion in the headset. Try a different USB jack , if you haven't already.

    Also, check the status of the headset in the Device Manager. If its not shown, check the USB section to see if there are any unknown devices listed. If there are its probably your headset.
    MY headset is has 3.5mm jack (2, 1 for mic and 1 for sound)
      My System SpecsSystem Spec

  6. #6


    Then it is not a "plug and play" headset. It is a standard analog headset.

    Again, as my initial request, what Model Dell (e.g. Dimension 5150, Dimension 9100, etc), what are you using for the sound card and what driver?
      My System SpecsSystem Spec

  7. #7


    Posts : 4
    Windows 8.1 pro


    Quote Originally Posted by fireberd View Post
    then it is not a "plug and play" headset. It is a standard analog headset.

    Again, as my initial request, what model dell (e.g. Dimension 5150, dimension 9100, etc), what are you using for the sound card and what driver?
    Click image for larger version
    dell dimension 5150
      My System SpecsSystem Spec

  8. #8


    Wow! I'm surprised it even works. I had a Dimension E510, which is identical to the 5150 (The E510 was only sold in the US, the 5150 was sold worldwide). I used to do a lot of support on the Dell forum.

    I see you have the generic, basic function, Windows installed HD Audio Codec. That's probably the best you can do with drivers for the Sigmatel audio. Dell has Vista 32 bit OS drivers, which on outside change may work. Product Support | Dell US

    Dell uses a Proprietary (and undocumented) front panel connection to the Motherboard. Not much you can do there except maybe reseat the connector. However, I suspect the problems are the fact the old hardware and lack of support from Dell. When I worked the Dell forums we saw many that had upgraded old Dimension's to Win 7 and have sound problems. Most wound up installing a PCI sound card that was Win 7 compatible. Generally Vista drivers work on Win 7 and Win 8, but not all will work. I linked you to the Dell Vista 32 bit SigmaTel driver, give that a shot and see what happens.
      My System SpecsSystem Spec

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