Strange audio problems, don't know the problem

Pootis

New Member
Messages
5
Location
Saucy Stralia
A few weeks ago, my audio was in a good condition, and played in perfect high definition. Just recently, all sound coming from my speakers stopped working, and I haven't been able to hear a thing, even with the sound turned 100 percent up. Whenever I press F11 in an attempt to mute the PC, it will instead turn my audio sound up, although I still can't hear. I tried troubleshooting in Control Panel, and it only said that I had my audio "too low to hear" which is never resolved, no matter how high I turn the volume. My antivirus also came up with nothing, saying all my files were in good condition. Anyone know the problem?



Notes that may be helpful:
Device Identifier Device Description
midi-out.0 0001 001B Microsoft GS Wavetable Synth
mixer.0 0001 0068 Speakers / HP (IDT High Definit
mixer.1 0001 0068 Internal Microphone Array (IDT
mixer.2 0001 0068 Stereo Mix (IDT High Definition
wave-in.0 0001 0065 Internal Microphone Array (IDT
wave-in.1 0001 0065 Stereo Mix (IDT High Definition
wave-out.0 0001 0064 Speakers / HP (IDT High Definit
 

My Computer

System One

  • OS
    Windows 8 Home Edition
    Computer type
    Laptop
    CPU
    2x, 1400 MHz
    Motherboard
    Unknown
    Memory
    283 GB
    Graphics Card(s)
    Intel (R) HD Graphics
    Sound Card
    High Definition Audio Controller [NoDB]
    Monitor(s) Displays
    Generic PnP Monitor [NoDB]
    Screen Resolution
    1360 x 768
    Hard Drives
    Disk Drive: HGST HTS545050A7E380
    SMART Hard Disk Status: Unknown
    PSU
    Microsoft ACPI-Compliant Control Method Battery
    Case
    None
    Cooling
    Unknown
    Keyboard
    Unknown
    Mouse
    Logiotech M317
    Internet Speed
    20 KB/s to 109 KB/s
    Browser
    Google Chrome
    Antivirus
    Norton Internet Security
First suggestion. Go to the Device Manager, RIGHT click on the entry for the IDT sound to highlight it and then LEFT click "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. If there were any Windows sound corruptions this will fix it. This seems to fix a lot of different sound problems.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
First suggestion. Go to the Device Manager, RIGHT click on the entry for the IDT sound to highlight it and then LEFT click "Uninstall". DO NOT uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound. If there were any Windows sound corruptions this will fix it. This seems to fix a lot of different sound problems.

Problems with audio update KB2962407


After a recent Windows 8 Update (July 2014) some computers lost audio completely, forcing the user to perform several unsuccessful tests, including:
enter properties of the speakers, run the sound test, getting the following message: "NO OTHER APPLICATION CLOSING DEVICE USING ALL DEVICES THAT ARE PLAYING AUDIO AND TRY AGAIN."
or:
entering the device manager, and sound and video controllers and game, disabling the audio driver.
But after a while the problem continued, there was no audio again! . Users of the Microsoft forums JUANGIMENE gave us the answer:
OPEN PANEL CONTROL ... AND CLICK uninstall PROGRAMS AND WHEN OPENING AT THE TOP OF THE SCREEN WHERE IT SAYS SHOW UPDATES select WHICH WILL OPEN WITH ALL YOU HAVE AND SEEK THE WINDOWS UPDATE KB2962407 SAYING THIS AND CLICK uninstall restart PC AND SOLVED ...
(All other recommendations were only temporary, eye)
The problem is the update KB2962407! as discussed in the following forum:
windows8 updates
WARNING ... do not download "update for windows 8 x64-based systems (kb2962407) as it will give you no sound on your computer if you are having problems with sound you need to go into updates and delete this one ...
ATTENTION uninstalled once they need her out of the following updates, through this tutorial can be seen as:
Ocultar actualizaciones de Windows que fallan
Windows Update - Hide or Restore Hidden Updates - Windows 7 Help Forums
THE PROBLEM OF LACK OF AUDIO DUE TO A FAILURE OF CERTAIN MODELS UPDATE KB2962407.
 

My Computer

System One

  • OS
    Windows 8
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