Windows 8 and 8.1 Forums


No sound from speakers

  1. #1


    Posts : 50
    Windows 8

    No sound from speakers


    Latest version of W8
    This will take a while
    A few months ago W8 quit producing sound through my speakers - overnight. I've tried a number of things I'll list here.
    Volume Control - red 'x' in bottom right corner. AMD HDMI OUTPUT and HEADPHONES are checked. Troubleshooting Speakers/headphones produces "doesn't appear to be plugged in' - they are. See next sentence.
    Potential issues that were checked.
    Check audio device issue not present
    one or more audio services isn't running issue not present
    audio device is disabled issue not present
    I can plug the speakers into a Vista PC and hear music so I know(?) the speakers and cable are plugged in and OK.
    Device Manager>Sound,Video and Game Controls>AMD High Definition Audio Device = device is working properly.
    Using most recent driver - Rollback is disabled.
    I have two sets of audio inputs on the back of my PC. Tried them both (have always used the top ones).
    Someone suggested checking my sound card - don't know how to do that.
    One last thing . . . I found an MS article telling me to disable/enable the AMD. Did that but as soon as I disabled it, it disappeared.

      My System SpecsSystem Spec

  2. #2


    Which CODEC chip do you have on that MB ?
      My System SpecsSystem Spec

  3. #3


    Posts : 50
    Windows 8


    Sorry for the delayed response.
    Codec chip? I don't know how to find teh chip or the date.
      My System SpecsSystem Spec

  4. #4


    Posts : 50
    Windows 8


    Sorry, I meant I don't know how to find the chip or the brand.
      My System SpecsSystem Spec

  5. #5


    CODEC (COder - DECoder) is chip that transcodes sound between analog and digital format and it's usually marked like that or just plain as sound chip or just sound or Audio in the specifications for MB. My for instance is Realtek ALC892 codec.
    In device manager it can go by "Realtec High Definitions Audio". Those things you have to know to be able to get right driver.
    You mentioned that you have two sets of audio jacks in the back of case, is one of them separate sound card (not the one attached permanently to MB). If that's the case, you may have conflict because Windows can use only one of them.
      My System SpecsSystem Spec

  6. #6


    Posts : 50
    Windows 8


    OUTSTSANDING!!!!!!!!!!!!
    Codec IDT High Definition Audio - driver 10/12/12
    updated, rebooted, works perfectly.
    Thanks very much
      My System SpecsSystem Spec

  7. #7


    Quote Originally Posted by Alias View Post
    OUTSTSANDING!!!!!!!!!!!!
    Codec IDT High Definition Audio - driver 10/12/12
    updated, rebooted, works perfectly.
    Thanks very much
    No problem, when something starts to screw up, drivers are first suspects. Many blame it on OS and knowing exactly what HW is and get appropriate ones.
      My System SpecsSystem Spec

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