There is a very annoying issue with my Windows 8.1 Pro 64 bit. For some unknown reason sound stops working several times a day.
Audio usually crashes when I start, pause/unpause or stop a video (XBMC, KMPlayer, Youtube), music, game, or anything that involves sound. The only thing what can make audio work again is restarting Windows Audio Service.
This crash does not happen in every case, only several times a day.
One more interesting symptom: when I listen to music on foobar2000 and audio crashes, then the playback of music doesn't stop, sound is still working (only on foobar2000, anywhere else it stops), but I cannot change the volume inside foobar2000. Once I stop the music stream and try to start it again, then the sound does not work at all in foobar2000 either.
This problem exists on laptop's built in speaker, audio jack and HDMI output too.
Interesting though, when sound is on HDMI output and crashes, Windows system sounds (such as sound for UAC prompt) are still working, but they are outputted to the built in laptop speaker.
My laptop is ASUS K55VJ
Previously I had Windows 8 installed, it didn't have the issue. This is a clean Windows 8.1 install, not an upgrade from Windows 8.
I have been looking for the solution for months, but haven't found it yet. Reinstallation of drivers does not help.
Anybody else having similar issue?
If so, have you found a solution, or just an explanation of what is causing this?
Audio usually crashes when I start, pause/unpause or stop a video (XBMC, KMPlayer, Youtube), music, game, or anything that involves sound. The only thing what can make audio work again is restarting Windows Audio Service.
This crash does not happen in every case, only several times a day.
One more interesting symptom: when I listen to music on foobar2000 and audio crashes, then the playback of music doesn't stop, sound is still working (only on foobar2000, anywhere else it stops), but I cannot change the volume inside foobar2000. Once I stop the music stream and try to start it again, then the sound does not work at all in foobar2000 either.
This problem exists on laptop's built in speaker, audio jack and HDMI output too.
Interesting though, when sound is on HDMI output and crashes, Windows system sounds (such as sound for UAC prompt) are still working, but they are outputted to the built in laptop speaker.
My laptop is ASUS K55VJ
Previously I had Windows 8 installed, it didn't have the issue. This is a clean Windows 8.1 install, not an upgrade from Windows 8.
I have been looking for the solution for months, but haven't found it yet. Reinstallation of drivers does not help.
Anybody else having similar issue?
If so, have you found a solution, or just an explanation of what is causing this?
My Computer
System One
-
- OS
- Windows 8.1.1 Pro 64 bit
- Computer type
- Laptop
- System Manufacturer/Model
- ASUS K55VJ
- CPU
- Intel Core i3 3120M
- Memory
- 12 GB
- Graphics Card(s)
- Intel HD4000 & nVidia GeForce GT 635M
- Monitor(s) Displays
- DELL S2240L
- Screen Resolution
- 1920x1080
- Hard Drives
- Samsung EVO Basic SSD 250GB,
Western Digital WD7500BPVT