Windows 8 and 8.1 Forums


Realtek HD Audio stopped working after I upgraded Windows

  1. #1


    Posts : 1
    Windoww 8.1

    Realtek HD Audio stopped working after I upgraded Windows


    I bought a Gateway E56R41u to replace my Acer netbook. I'm really happy with this machine. However, I downloaded the free upgrade to Windows 8.1 and my audio quit working. I've downloaded all the drivers that I could find and nothing works. Is there a driver for another machine that will work with my Gateway?

      My System SpecsSystem Spec

  2. #2


    There is a generic driver available from RealTek, but if you have reinstalled the correct driver from Gateway, I doubt that the direct from RealTek will help.

    Are there any other problems that you are aware of, after the 8.1 update? I don't recall this being a problem with audio.

    Go to the Device Manager and display what is listed in the Sounds Video and Game Controllers section. Post back on what is listed there, including any error codes. Better yet, post a screen shot of that section.

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      My System SpecsSystem Spec

Realtek HD Audio stopped working after I upgraded Windows
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