Windows 8 and 8.1 Forums


bluetooth not working

  1. #1

    bluetooth not working


    Click image for larger versionClick image for larger versionhi everyone

    my Bluetooth connection has suddenly stopped working, it says that I am offline, I have tried connecting from
    the Bluetooth menu, (see attached) but their is a red cross over speaker icon, I have turned off the audio sink box
    and then turned it back on (see attached) and the speaker icon goes green but then turns off again
    can anyone please help

    regards calmat

      My System SpecsSystem Spec

  2. #2


    United States
    Posts : 3,093
    Windows 8.1 Pro 64-bit


    First thought would be to uninstall bluetooth then fresh install. You don't provide any detailed specs so kind of hard to help.
      My System SpecsSystem Spec

  3. #3


    hi popeye

    thanks for your reply.

    My Bluetooth adaptor is an Arcam r-blink
    I am using it on my Acer Aspire with windows 8
    I have taken it out and reinstalled it and my computer finds it straight away, but when I try to pair it says
    OFFLINE.
    The Bluetooth adaptor works fine on my ipad, it pairs instantly
    On the attachments I sent, can you tell me why the audio signal says disconnected
    when I untick the audio sink box and re tick I get a signal for a few seconds then it goes off.

    regards calmat
      My System SpecsSystem Spec

  4. #4


    Quote Originally Posted by popeye View Post
    First thought would be to uninstall bluetooth then fresh install. You don't provide any detailed specs so kind of hard to help.
    hi popeye

    did not receive reply to your answer, can you please still help

    regards calmat
      My System SpecsSystem Spec

  5. #5


    India
    Posts : 1,184
    Windows 8.1, Windows 7, Linux Mint 14


    Laptops usually have a key on the keyboard to turn Bluetooth/WiFi on or off. Is your Bluetooth on your laptop turned off?
      My System SpecsSystem Spec

  6. #6


    India
    Posts : 1,184
    Windows 8.1, Windows 7, Linux Mint 14


    Quote Originally Posted by Arpan View Post
    Laptops usually have a key on the keyboard to turn Bluetooth/WiFi on or off. Is your Bluetooth on your laptop turned off?
    Sorry, my mistake. What I stated above is impossible!
      My System SpecsSystem Spec

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