No audio input and output

sriram

New Member
Messages
7
Well, things went on until noon yesterday, but suddenly My PC takes no audio input or gives any output.
I have tried reinstalling driver, checking mute button, checking Cables etc, none of the audio devices work on my PC which work in other devices.
On opening realtek audio manager and playing auto test, Nothing plays, and going to control Panel -> Sound, and playing the test tone, I get this error:
Screenshot (45).png

Just as an additional info, I reinstalled AVG Internet Security 14 yesterday, and probably the audio was working till then. Once AVG was installed and the system got restarted, a system Update was triggered automatically, if that has got anything to do with my problem.

P.S. I could not use system restore as well, I get the following error:
Screenshot (43).png
Also, I come to know by googling that The Audio and System restore problems come in combos frequently.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Wipro
    CPU
    Intel Pentium E2140 Dual Core 1.6GHz
    Motherboard
    MSI 7267
    Memory
    3GB DDR2
    Graphics Card(s)
    Intel 82852, Integrated
    Sound Card
    Realtek
    Screen Resolution
    1280 * 1240
    PSU
    Zebronics 450W
    Keyboard
    Wipro
    Browser
    Chrome
    Antivirus
    AVG Internet Security 14, MalwareBytes
Do you have any audio listed in the device manager, other than RealTek, and possibly an HDMI audio (if your system has that capability)? If there are other audio entries, such as "HD Audio Codec" uninstall those as they can conflict with the actual sound device (RealTek).

An uninstall/reinstall if the sound device will fix any Windows corruptions, and MAY fix your audio problem. In the Device Manager, RIGHT click on the entry for the RealTek to highlight it and then LEFT click "Uninstall". DO NOT uninstall the driver. Restart the PC and when Windows starts it will detect and reinstall the sound.

AVG is on the list of Antivirus programs that potentially can interfere with Audio. I have a recording studio, using Sonar X3 recording software, and AVG is listed as one to avoid. For that reason (and that it works), I only use the built in (built in to Windows 8) Windows Defender (is called Microsoft Security Essentials in XP, Vista and Win 7).
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
fireberd, thanks for the reply,
Three points that I should say:

1. In device manager should I see under 'Sound,Video and Game controllers' or 'Audio Inputs and Outputs' ? In case it is 'Sound,Video and Game controllers', other than RealTek, there are three, all of which possibly would not be a trouble maker, since they had been for a long time, however the are : Leawo Audio,USB Audio device (built in my Miscrosoft Webcam) and WebCamMax VideoCapture. I tried disabling them all as well but no luck.

2. Reinstalled the device as well, but still I could not get it working.

3. Removed AVG and now i am using trial version of Kaspersky Internet Security 2014, still the devices dont work.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Wipro
    CPU
    Intel Pentium E2140 Dual Core 1.6GHz
    Motherboard
    MSI 7267
    Memory
    3GB DDR2
    Graphics Card(s)
    Intel 82852, Integrated
    Sound Card
    Realtek
    Screen Resolution
    1280 * 1240
    PSU
    Zebronics 450W
    Keyboard
    Wipro
    Browser
    Chrome
    Antivirus
    AVG Internet Security 14, MalwareBytes
In the Sound Panel, Playback section, what do you have as default Playback device? It should be "Speakers" (RealTek). If it is something else, set the Speakers as the default playback device and then try the speaker test.

Sound Panel Capture.JPG
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Yes, speakers is the default device, and there are no others listed other than Speakers and Realtek Digital Output
Screenshot (46).png
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Wipro
    CPU
    Intel Pentium E2140 Dual Core 1.6GHz
    Motherboard
    MSI 7267
    Memory
    3GB DDR2
    Graphics Card(s)
    Intel 82852, Integrated
    Sound Card
    Realtek
    Screen Resolution
    1280 * 1240
    PSU
    Zebronics 450W
    Keyboard
    Wipro
    Browser
    Chrome
    Antivirus
    AVG Internet Security 14, MalwareBytes
It has to be one of the applications you have on the PC that is conflicting and causing the problem. Skype and web cams are two that I have seen interfere. I don't know about the others. Disabling in the Device Manager may not actually be fully disabling the device. If something were running at startup, disabling may not actually fully disable the device. Disable everything except the RealTek in the Sound section of the Device Manger, then restart the PC and see if you now have audio. If you do, one of the devices is causing the problem.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Yes, that was the first thing I did after your first reply, and the others are still disabled, but I have no audio.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Wipro
    CPU
    Intel Pentium E2140 Dual Core 1.6GHz
    Motherboard
    MSI 7267
    Memory
    3GB DDR2
    Graphics Card(s)
    Intel 82852, Integrated
    Sound Card
    Realtek
    Screen Resolution
    1280 * 1240
    PSU
    Zebronics 450W
    Keyboard
    Wipro
    Browser
    Chrome
    Antivirus
    AVG Internet Security 14, MalwareBytes

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Yup, sorry if I hadnt mentioned it before, but I have tried sfc/scannow command as well, even as Administrator, but had no luck.
And I too suspect it it an OS problem as my windows 8 is very problematic, and the last option should be a fresh install
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Wipro
    CPU
    Intel Pentium E2140 Dual Core 1.6GHz
    Motherboard
    MSI 7267
    Memory
    3GB DDR2
    Graphics Card(s)
    Intel 82852, Integrated
    Sound Card
    Realtek
    Screen Resolution
    1280 * 1240
    PSU
    Zebronics 450W
    Keyboard
    Wipro
    Browser
    Chrome
    Antivirus
    AVG Internet Security 14, MalwareBytes
Looks like a new install is in order. That is a drastic step, but sometimes it is required.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
Just one more check, there should be two services under "Windows Audio", see if they are on "Auto" and running.
P.s. Check BIOS settings for audio too.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
@ countmike, yes, both are auto, and are running. Also, the BIOS settings are alright.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Wipro
    CPU
    Intel Pentium E2140 Dual Core 1.6GHz
    Motherboard
    MSI 7267
    Memory
    3GB DDR2
    Graphics Card(s)
    Intel 82852, Integrated
    Sound Card
    Realtek
    Screen Resolution
    1280 * 1240
    PSU
    Zebronics 450W
    Keyboard
    Wipro
    Browser
    Chrome
    Antivirus
    AVG Internet Security 14, MalwareBytes
And, suddenly something sparked in my mind, that night(24/2) I had run some task ( think it was a Full system scan with AVG) and had set the computer to shut down itself after the scan was complete. Wonder that would have damaged my Sound Card or so.
 

My Computer

System One

  • OS
    Windows 8
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Wipro
    CPU
    Intel Pentium E2140 Dual Core 1.6GHz
    Motherboard
    MSI 7267
    Memory
    3GB DDR2
    Graphics Card(s)
    Intel 82852, Integrated
    Sound Card
    Realtek
    Screen Resolution
    1280 * 1240
    PSU
    Zebronics 450W
    Keyboard
    Wipro
    Browser
    Chrome
    Antivirus
    AVG Internet Security 14, MalwareBytes
To do physical damage, no but if AVG "repaired" or "cleaned" something critical in files that have something to do with sound maybe something on software side. See if you can find AVG's scan results
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
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