Video/Audio Problem

sparkleshateyou

New Member
Member
Messages
117
Hello,

Just recently I've encountered a problem in watching a video in my laptop.
I have NVIDIA GeForce GT740M, in case if it is related.

When I was watching a video regardless of the player; VLC, Windows Media Player, PowerDVD, the video was messed up and hangs in still picture while the audio and time is still playing forward. The video was like it is being paused but the time and audio is still running but the picture is still like that. After a few seconds, then only it refreshes and get back to the correct moving picture. It keeps happening again after a few seconds.

iTunes in the other hand plays perfectly without any stuttering and hangs. So I guess its the video problem. Audio works fine. All video files is the same thing.

It was never like this before but just recently (today) that I notice this.

Could it be my problem is due to :
-Outdated codecs
-NVIDIA drivers
-Realtek HD Audio Manager
-Windows Update that is being installed this morning when I restart my laptop

I don't know, I'm not good at this, need help. It's annoying to watch a movie with this problem.
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    CPU
    Intel(R) Core(TM) i7-4500U CPU @1.80 GHz 2.40 GHz
    Memory
    4.00 GB (3.89 GB usable)
    Graphics Card(s)
    GeForce GT 740M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366x768 (60Hz)
    Hard Drives
    OS (C:) 372 GB
    Data (D:) 537 GB
    Keyboard
    Razer BlackWidow Ultimate 2014
    Mouse
    Razer DeathAdder Black Edition
    Internet Speed
    1.5 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
This is really a video playback problem and not an audio problem. I'm not sure which forum section would be the best place to repost this.
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
I thought so too but couldn't find the forum either so I just post here. If you can move it please do so.
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    CPU
    Intel(R) Core(TM) i7-4500U CPU @1.80 GHz 2.40 GHz
    Memory
    4.00 GB (3.89 GB usable)
    Graphics Card(s)
    GeForce GT 740M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366x768 (60Hz)
    Hard Drives
    OS (C:) 372 GB
    Data (D:) 537 GB
    Keyboard
    Razer BlackWidow Ultimate 2014
    Mouse
    Razer DeathAdder Black Edition
    Internet Speed
    1.5 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
I'm not a forum administrator so I can't move it.

This General section is probably a good place to start. General Support - Windows 8 Forums

They have a section on the Windows 7 forum for issues such as this, but didn't add it on this forum (same forum owner).
 

My Computer

System One

  • OS
    Win 10
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home Built
    CPU
    i7 6700K
    Motherboard
    ASUS ROG Maximus VIII Hero
    Memory
    16 Gb G Skill TridentZ DDR4 3400
    Graphics Card(s)
    Intel (i7 CPU)
    Sound Card
    RealTek Integrated
    Monitor(s) Displays
    27" Dell SE2717HR
    Screen Resolution
    1920X1080
    Hard Drives
    500GB Samsung 850 SSD, 3TB for backups
    PSU
    EVGA Supernova 750 G2
    Case
    BeQuiet Silent Base 600
    Cooling
    Deepcool Captain 120EX
    Keyboard
    Microsoft Wireless
    Mouse
    Logitech wireless
    Internet Speed
    Cable - 100MB Downlink
    Browser
    Edge/Firefox
    Antivirus
    Microsoft
    Other Info
    Sonar Platinum 64 bit recording studio software with MOTU 896Mk3 Hybrid recording interface unit.
But can you help me with my problem?
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    CPU
    Intel(R) Core(TM) i7-4500U CPU @1.80 GHz 2.40 GHz
    Memory
    4.00 GB (3.89 GB usable)
    Graphics Card(s)
    GeForce GT 740M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366x768 (60Hz)
    Hard Drives
    OS (C:) 372 GB
    Data (D:) 537 GB
    Keyboard
    Razer BlackWidow Ultimate 2014
    Mouse
    Razer DeathAdder Black Edition
    Internet Speed
    1.5 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
It is highly unlikely to be a codec issue, since PowerDVD and VLC use built-in ones.

Just for curiosity sake: How does MPC-HC behave, with default settings? (EVR custom)

If you attach the results of the tool from Brink's thread to a new post here, I should be able to make some suggestions to fix the problem.
 

My Computer

System One

  • OS
    7601.18247.x86fre.win7sp1
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Self-built Intel based
    CPU
    Pentium D 925 3.0 GHz socket 775, Presler @ ~ 3.2 GHz
    Motherboard
    Intel DQ965MT
    Memory
    Hyundai 2 GB DDR2 @ 333 MHz
    Graphics Card(s)
    ASUS DirectCU II HD7790-DC2OC-2GD5 Radeon HD 7790 2GB 128-Bit GDDR5
    Sound Card
    MOTU Traveler firewire interface
    Hard Drives
    1 Seagate Barracuda SATA II system/boot drive 80 GB, 2 Western Digital hdds - 1 is SATA II Caviar Black 1 TB attached to card (assorted media, page, temp), other is SATA I 420 GB (games, media, downloads)
    PSU
    Thermaltake 450W
    Cooling
    stock Gateway cooling, extra large fan in rear of case
    Keyboard
    Alienware/Microsoft Internet kb
    Mouse
    Logitech M510
    Internet Speed
    Optimum Online, fast for US
    Browser
    Pale Moon
    Antivirus
    Kaspersky integrated into ZoneAlarm+Antivirus
I think I solved it. I just installed DivX complete package, and I tried watching a movie, no problems at all. Same goes to VLC, yay! Thanks for the help though.
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model
    ASUS
    CPU
    Intel(R) Core(TM) i7-4500U CPU @1.80 GHz 2.40 GHz
    Memory
    4.00 GB (3.89 GB usable)
    Graphics Card(s)
    GeForce GT 740M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Generic PnP Monitor
    Screen Resolution
    1366x768 (60Hz)
    Hard Drives
    OS (C:) 372 GB
    Data (D:) 537 GB
    Keyboard
    Razer BlackWidow Ultimate 2014
    Mouse
    Razer DeathAdder Black Edition
    Internet Speed
    1.5 Mbps
    Browser
    Firefox
    Antivirus
    Windows Defender
Back
Top