Windows 8 and 8.1 Forums


External Microphone Currently not Available

  1. #1


    Posts : 22
    Windows 8

    External Microphone Currently not Available


    I have two laptops running windows 8, Asus AO756-2626 and HP dm4-3099se. Internal mic works on both. I have two computer mics and one professional type that needs an adapter for the jack. When I insert either mics, nothing happens on either laptops. The external mic in the sound settings is grayed out and says currently unavailable.

      My System SpecsSystem Spec

  2. #2


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Depending on the actual audio codec driver of the machine, you probably just need to change the input port from line-in to mic, especially if the machine does not physically have both.
      My System SpecsSystem Spec

  3. #3


    Posts : 22
    Windows 8


    Wow, I appreciate the quick reply. Where would I find this setting? There isn't anything like that in the Sounds.
      My System SpecsSystem Spec

  4. #4


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    Right click the speaker icon in the notification area (near the clock) and choose Recording Devices. Then right click "Microphone" and set it as the Default Device.

    You're welcome.
      My System SpecsSystem Spec

  5. #5


    Posts : 22
    Windows 8


    Sorry, still nothing. I can either select internal mic as a default device, or the Stereo Mix. The External Mic is unavailable regardless if I insert the mic.
      My System SpecsSystem Spec

  6. #6


    Posts : 1,883
    7601.18247.x86fre.win7sp1


    For your Acer AO756-2626 Machine: Shut down any 3rd party antivirus, if any. Make sure it is plugged into the wall.

    Then update the bios with this: http://global-download.acer.com/GDFi...C=ACER&SC=PA_6

    When it's done, reboot and install this: Realtek
      My System SpecsSystem Spec

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