Dolby Advanced Audio Problem after 8.1

L

lenberman

New Member
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38
I upgraded today to 8.1 and now when I start my computer I get a message box telling me <re-install Dolby advanced audio driver> I found the Dolby program in my control panel, programs and features, and there is no un-installer or, seemingly a way to re-install the driver. I don't want this box popping up at every boot, what do I do?
Len
 

My Computer

System One

  • OS
    Windows 8
I don't have Dolby specific setup, but you might want to check your device manager directly to see if a driver for Dolby appears under the expanded menu as shown below. If so, you can select "update driver" and have it automatically search Window Update or use the latest driver (if you have it handy). I would personally prefer the latter option if available. Good luck.

Screenshot (93).png
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
You re-install the driver by going to your motherboards website and downloading a new version of the driver and installing it.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    CPU
    Intel i7 3770K
    Motherboard
    Gigabyte Z77X-UD4 TH
    Memory
    16GB DDR3 1600
    Graphics Card(s)
    nVidia GTX 650
    Sound Card
    Onboard Audio
    Monitor(s) Displays
    Auria 27" IPS + 2x Samsung 23"
    Screen Resolution
    2560x1440 + 2x 2048x1152
    Hard Drives
    Corsair m4 256GB, 2 WD 2TB drives
    Case
    Antec SOLO II
    Keyboard
    Microsoft Natural Ergonomic Keyboard 4000
    Mouse
    Logitech MX
In my Acer Recovery management there is an option to re-install drivers.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Lenovo G780 - on windows 8.1 problem is the same. After recovery function Dolby advanc.. v2 run´s normal.
After removing driver, restart, installing new driver, restart, still the same :geek:
Purpose, it´s the Windows 8 version 8.1. The 8.1 is not possible running the Dolby....v2.
Maybe after buying the soft, i do ( apologize myself :zip: ) think the Dolby soft will not run.
I see the problem in software disfuncionality somewhere in Win 8.1.
Still it has nice colored boxe´s eh?
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G780
    CPU
    2.6 i53230 Intel
    Memory
    4 GB :(
    Graphics Card(s)
    Nvidia GeForce GT 635M
    Hard Drives
    1 TB
    Browser
    Comodo
    Antivirus
    McAfee
I have tried something else, but it is not as good as having dolby audio around. :doh:It's playing on headset, not on speaker.
 
Last edited:

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire
Finaly here we have the solving problem solution:

You must uninstall your current audio driver and replace with the newest driver. Beware who the manufacture is.

In my case i have the Conexant audio HD driver.

Do not forget to uninstall the Dolby software too.

In my case i have Dolby Advanced Audio V2.

then go to : http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS031753 , that´s the Conexant,
and : http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS032125 , that´s the Dolby soft.

Download them.

In simple step´s:

1. Uninstall the audio driver ( in device manager search for audio driver - look after the speaker icon ) :geek:
DO NOT Uninstall the the speaker driver - it is difference, because ( in my case I have ) there are 2 driver´s
making the basic audio work. First is the audio driver for software solution, and speaker driver for speaker solution

Maybe some PC´s have one or two drivers for the audio. btw.

2. Restart
3. Uninstall the Dolby Adv....
4. Restart
5. Install the new Conexant audio driver from web above
6. Restart
7. Install the Dolby Adv.... driver from web above
8. Restart
9. Enjoy

For those who are live sensitive from detail´s : the joke

Windows 8 has writen that the version of Conexant has no need to upgrade the driver ( 8.54.44.52 ) on the support site is version 8.54.48.0 ( hint )

:thumb:
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G780
    CPU
    2.6 i53230 Intel
    Memory
    4 GB :(
    Graphics Card(s)
    Nvidia GeForce GT 635M
    Hard Drives
    1 TB
    Browser
    Comodo
    Antivirus
    McAfee
kmoss said:
I have tries something else, but it is not as good as having dolby audio around. :doh:
Click to expand...

Just uninstall the software you mentioned. Take a look for newest driver´s form your pc manufacturer.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo G780
    CPU
    2.6 i53230 Intel
    Memory
    4 GB :(
    Graphics Card(s)
    Nvidia GeForce GT 635M
    Hard Drives
    1 TB
    Browser
    Comodo
    Antivirus
    McAfee
I don't know how to install it. :(
Wish I do. I have completely uninstall the Conexant audio HD driver.. I can't find it anymore. :( Wish t'was easy as downloading this Windows 8.1 on windows store. :(
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire
Lowgroundflyer said:
Finaly here we have the solving problem solution:

You must uninstall your current audio driver and replace with the newest driver. Beware who the manufacture is.

In my case i have the Conexant audio HD driver.

Do not forget to uninstall the Dolby software too.

In my case i have Dolby Advanced Audio V2.

then go to : Conexant Audio Software for Windows 8.1 (64-bit), 8 (64-bit) - Notebook , that´s the Conexant,
and : http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS032125 , that´s the Dolby soft.

Download them.

In simple step´s:

1. Uninstall the audio driver ( in device manager search for audio driver - look after the speaker icon ) :geek:
DO NOT Uninstall the the speaker driver - it is difference, because ( in my case I have ) there are 2 driver´s
making the basic audio work. First is the audio driver for software solution, and speaker driver for speaker solution

Maybe some PC´s have one or two drivers for the audio. btw.

2. Restart
3. Uninstall the Dolby Adv....
4. Restart
5. Install the new Conexant audio driver from web above
6. Restart
7. Install the Dolby Adv.... driver from web above
8. Restart
9. Enjoy

For those who are live sensitive from detail´s : the joke

Windows 8 has writen that the version of Conexant has no need to upgrade the driver ( 8.54.44.52 ) on the support site is version 8.54.48.0 ( hint )

:thumb:
Click to expand...

I'll try this once I get home. Hope this will work. :( I am planning to buy new speakers but it feels so bad not having dolby around. Sounds system doesn't sound right.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire
i have a acer laptop ASPIRE V5-471G win8 after upgrading to win8.1 my dolby advance audio v2 is not runnning and i cant costumized T^T who knows how to make it working ? helpppppp i have a realtek HD audio driver i downloaded already to the manufacturer the driver for win8.1 but it is still the same :(
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    acer
Aljurmapandi said:
i have a acer laptop ASPIRE V5-471G win8 after upgrading to win8.1 my dolby advance audio v2 is not runnning and i cant costumized T^T who knows how to make it working ? helpppppp i have a realtek HD audio driver i downloaded already to the manufacturer the driver for win8.1 but it is still the same :(
Click to expand...
In the downloaded zip file, find PCEE4 folder, you have the installers in it for Dolby Home Theatre and Dolby Advanced Audio v2.
Capture101.JPG
Capture102.JPG
 

My Computer

System One

  • OS
    Win 8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Acer Aspire E1-571
    CPU
    i5-3230m
    Motherboard
    Acer Type-2
    Memory
    8GB DDR3 1333MHz
    Graphics Card(s)
    Intel HD 4000
    Sound Card
    High Definiton Audio Device
    Monitor(s) Displays
    Generic
    Screen Resolution
    1366x768
    Hard Drives
    Samsung 850 Pro 256GB
    PSU
    Generic
    Keyboard
    QWERTY
    Mouse
    ELANTECH Touchpad
    Internet Speed
    12.68Mbps
    Browser
    IE11
    Antivirus
    Windows Defender
I have a lenovo ideapad flex 15 and i have managed to install Dolby advanced audio v2 but it will not process the sound, the software doesn't work. This is a replacement laptop and my previous laptop had advanced audio v2 and worked, but that was preinstalled. This laptop did not have it preinstalled when i received it but i found it in the d drive which contained the drivers. I installed it and now i have this problem. I apologize if this in the wrong thread as i am new to the forum scene.

Any help is much appreciated.
 

My Computer

System One

  • OS
    Windows 8.1
brummyfan said:
Aljurmapandi said:
i have a acer laptop ASPIRE V5-471G win8 after upgrading to win8.1 my dolby advance audio v2 is not runnning and i cant costumized T^T who knows how to make it working ? helpppppp i have a realtek HD audio driver i downloaded already to the manufacturer the driver for win8.1 but it is still the same :(
Click to expand...
In the downloaded zip file, find PCEE4 folder, you have the installers in it for Dolby Home Theatre and Dolby Advanced Audio v2.
View attachment 41915
View attachment 41916
Click to expand...
i have done this but not success :((
 

My Computer

System One

  • OS
    windows 8
    Computer type
    Laptop
    System Manufacturer/Model
    acer
I had to also use the Realtek drivers provided by Acer to make mine work on V3 model. Could not use any updated drivers from Realtek.
 

My Computer

System One

  • OS
    Windows 8.1 Pro 64-bit
    Computer type
    Laptop
    System Manufacturer/Model
    Acer V3 771G-6443
    CPU
    i5-3230m
    Motherboard
    Acer VA70_HC (U3E1)
    Memory
    8GB DDR3 PC3-12800 (800 MHz)
    Graphics Card(s)
    HD4000 + GeForce GT 730M
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    17" Generic PnP Display on Intel HD Graphics 4000
    Screen Resolution
    1600x900 pixels
    Hard Drives
    Samsung SSD 850 EVO 250 GB
    ADATA SSD SP900 128GB
    PSU
    90 watt brick
    Mouse
    Bluetooth
    Antivirus
    Comodo
    Other Info
    Asus RT-AC56R dual-band WRT router (Merlin firmware). Intel 7260.HMWWB.R dual-band ac wireless adapter.
Here's what worked for me....you have to run the compatibility settings to run like Win7. (8.1) Type "mad" without quotes from start page to search...the first hit is -Run programs for previous versions of windows. run wizard for Dolby profile and Demo. Or any other way you can get to it, I'm sure there's more than one. Now I did this even after making sure I did have the conextant driver installed and tried to reinstall Dolby advanced audio v.2 and getting error at startup saying it couldn't start program.
 

My Computer

System One

  • OS
    8.1
    Computer type
    Laptop
    System Manufacturer/Model
    Lenovo N580 Idea pad
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