Windows 8 and 8.1 Forums


No Sound on Windows 8

  1. #1


    Posts : 2
    Windows 8.1

    No Sound on Windows 8


    Hello!

    I have a Toshiba laptop running windows 8.1 and the issue that Im facing is that suddenly sound stops working, most likely when playing youtube videos. This is what I've done so far:

    Reinstalling drivers (microsoft, realtek, conexant)
    Upgraded to 8.1 (I had this issue as after a few weeks I installed windows 8, never happened on 7)
    HDMI and headphones outputs are working just fine.

    When I was on windows 8 I could make the speakers work by just clicking on disable and re-enable from the sound properties, If I disabled the microphone the speakers started to work again which I have no idea why that used to happen. Now on 8.1 the only way to make them work is by closing the lid or restarting the laptop which is pretty annoying.

    These are the current (default settings) I have played with them but nothing fix the issue.

    Click image for larger version

      My System SpecsSystem Spec

  2. #2


    Posts : 2,191
    Windows 8.1


    Hi mbl2592,

    As we all know, 8.1 can be buggy in the sound area but since you also had this problem with 8.0, I will start off by offering a few screenshots of my 8.1 (Lenovo) laptop sound configuration. Of specific interest would be that I did not have to install the Realtek sound drivers to get mine to work as Win 8.1 auto found a compatible driver. Also, I did update my AMD graphics driver which included the HDMI audio installation. So, as this point, just take a peek and see if you find any differences:

    Click image for larger version

    Click image for larger version

    Click image for larger version
      My System SpecsSystem Spec

  3. #3


    CQ50=142us LaptoClick image for larger versionp no sound again after new 8.1 install some thing about digital driver signature any ideas. See snip.
      My System SpecsSystem Spec

  4. #4

    Conexant no sound.


    Quote Originally Posted by my2cents View Post
    Quote Originally Posted by sandman View Post
    CQ50=142us LaptoClick image for larger versionp no sound again after new 8.1 install some thing about digital driver signature any ideas. See snip.
    Its not my desktop its a CQ50=142us Laptop with issues tried every driver I could find even changed the Group policy so it should warn of a none signed digital driver. Installed drivers many times and tried many different versions. When I first tried 8 I had sound. Conexant is the sound chip Smart audio 221. Sound is just an issue and the company who makes chip is in chapter 11 so google states.
    Hi Sandman,

    According to your mobo specs, you have a VIA Audio 1708S chipset:

    P5Q PRO Turbo - Motherboards - ASUS

    Now, ASUS does not appear to offer any Win 8 audio drivers for your mobo but I have found they are available directly from VIA, for both Windows 8 x32 and x64. They may work on 8.1 as well. See here and good luck.

    VIA Drivers Download - VIA Technologies, Inc.
    not the desktop its my 2nd Laptop.
      My System SpecsSystem Spec

  5. #5


    I have an HT Omega card in desktop no issues with that one. Thanks.
      My System SpecsSystem Spec

  6. #6


    Posts : 2
    Windows 8.1


    I have exactly the same settings as you do @my2cents but still not working this is driving me nuts
      My System SpecsSystem Spec

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