Windows 8 not seeing USB sound card after wake from sleep

ralphbecket

New Member
Messages
3
Hi. I have a home built HTPC running Windows 8 with Windows Media Center. My sound card is a Silverstone EB01 USB DAC (i.e., it's an external USB device). When the computer wakes from sleep, there is no sound. I can fix this by either (a) unplugging and reconnecting the USB connector or (b) disabling then re-enabling the sound device.

This is driving me and my family crazy. What's worse, it worked perfectly fine under Windows 7.

There are no drivers for this device, it's pure plug'n'play. In case it's relevant, the Device Manager seems to recognise it as a Burr-Brown PCM2072E.

I would be extremely grateful if anyone could help me fix this one.
 

My Computer

System One

  • OS
    Windows 8
If it is in device manager, check it's properties and power savings for it. In power settings plan could be some settings for it to.
 

My Computer

System One

  • OS
    Windows 8.1 Pro
    Computer type
    PC/Desktop
    System Manufacturer/Model
    Home made
    CPU
    AMD Ryzen7 2700x
    Motherboard
    Asus Prime x470 Pro
    Memory
    16GB Kingston 3600
    Graphics Card(s)
    Asus strix 570 OC 4gb
    Hard Drives
    Samsung 960 evo 250GB
    Silicon Power V70 240GB SSD
    WD 1 TB Blue
    WD 2 TB Blue
    Bunch of backup HDDs.
    PSU
    Sharkoon, Silent Storm 660W
    Case
    Raidmax
    Cooling
    CCM Nepton 140xl
    Internet Speed
    40/2 Mbps
    Browser
    Firefox
    Antivirus
    WD
Just to confirm you followed CountMike's suggestion and checked here?

Screenshot (58).png

Update, the above is just an example. I do not have a usb sound card/device.
 

My Computer

System One

  • OS
    Windows 8.1
    Computer type
    PC/Desktop
    CPU
    Intel G2020
    Motherboard
    ASRock B75M-DGS R2.0
    Memory
    8GBs @ 1333 MHz
    Hard Drives
    Samsung 840 EVO
    PSU
    400w
    Internet Speed
    57/11
Hi, yes I can confirm there is no power management tab for this device.

I'm starting to wonder whether this could be something to do with the particular USB port, but I'm doubtful: the device has its own power supply.

As I say, this whole thing is odd. From right-clicking the loudspeaker icon on the dock I can see the device, disable, then re-enable it, and that fixes the problem. Most odd.
 

My Computer

System One

  • OS
    Windows 8
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